Douglas Gale

Douglas Gale Email and Phone Number

Customer Service Position @ Penn Mutual
Houston, TX, US
Douglas Gale's Location
Colorado Springs, Colorado, United States, United States
Douglas Gale's Contact Details

Douglas Gale personal email

n/a

Douglas Gale phone numbers

About Douglas Gale

Currently, I provide analytical support for the contact center for Christian Care Ministry at their Colorado Springs location. As of July 2020, Passed the Level 3 USA Cycling Coaching certification. Looking forward to embracing Level 2 Certification.I have recognized strong analytical, organizational, and trouble shooting skills. I have demonstrated the ability to be a peak performer in high-paced, high volume, and high-pressure environments with attention to quality driven standards. I place a high value in building customer relationships based on integrity and respect.Feel free to invite me or contact me directly at, doug@dpgale.comSpecialties: Throughout my 20 years I have really honed my customer services skills. I have taken many customer services classes that have helped me become a recognized top performer. I have put these dynamic abilities into practice by providing forward thinking service with High Net-Worth Clients, Financial Representatives, High Level Executives, as well as working directly with vendors and business partners. My goal is to be able to use these skills and talents to add value to an organization.

Douglas Gale's Current Company Details
Penn Mutual

Penn Mutual

View
Customer Service Position
Houston, TX, US
Website:
pennmutual.com
Employees:
1172
Douglas Gale Work Experience Details
  • Penn Mutual
    Customer Service Position
    Penn Mutual
    Houston, Tx, Us
  • Northwestern Mutual
    Customer Service Representative
    Northwestern Mutual Jul 2022 - Present
    Milwaukee, Wisconsin, United States
  • Christian Care Ministry
    Workforce Management Real Time Analyst
    Christian Care Ministry Dec 2016 - Jul 2022
    Colorado Springs, Colorado Area
  • Wide Open West
    Sales Specialist
    Wide Open West Jun 2016 - Nov 2016
    Colorado Springs, Colorado Area
    Responsible sales of cable and internet products through inbound and outbound calls.
  • Einsteins Bagels
    Head Baker
    Einsteins Bagels Sep 2015 - Jun 2016
    Colorado Springs, Colorado Area
    Head Baker in charge of daily production levels for bagels, sweets and all other products. I am also fulled trained in the barista role as well as working in a retail customer service back up role.
  • Great Harvest - Colorado Springs
    Baker, Retail Customer Service Representative
    Great Harvest - Colorado Springs Apr 2014 - Sep 2015
    Colorado Springs, Colorado Area
    Took over the responsibility of the gluten free baking role and developed baking schedule. This added to the overall ingredient cost effectiveness which contributed to the bakery's profitability. Learned and performed all roles of the bread baking.I also handle the implementation of the website and website updates. Part of my responsibility to coordinate all aspects of the email marketing campaigns.
  • Great Harvest Bread Co.
    Sweets Baker / Customer Service
    Great Harvest Bread Co. Oct 2011 - Apr 2014
    Delafield, Wisconsin
    In charge of planning and baking of sweets menu for Great Harvest bakery. Also, fully versed in all aspects of customer service.
  • Inspired Web Works
    Senior Managing Partner
    Inspired Web Works May 2009 - Oct 2012
    Participate in the development of Internet and Social Networking strategy for Inspired Web Works clients. Creating marketing strategy for Inspired Web Works.
  • Northwestern Mutual
    Associate Financial Representative
    Northwestern Mutual Sep 2008 - May 2009
    Provided quality driven service for all of the Investment Clients for the Northwestern Mutual Representative. Proactively fielded calls, emails, and participated in client meetings. Actively researched and traded Mutual Funds for the clients. Recognized top performer of all aspects of handling client paperwork, account applications or changes, and all other client needs.
  • Northwestern Mutual
    Senior Investment Specialist
    Northwestern Mutual Jan 2005 - Sep 2008
    Quality driven field liaison for all performance software questions. I participated in strategic planning and development for the performance reporting software. Peak performer in vendor management and service for Northwestern Mutual’s clearing platform Company and the vendor for the performance software programs. Recognized coach and mentor for the Retail Investment Services team. Performed dynamic web based and in-person educational presentations for field representatives.
  • Countrywide Investments
    Investment Operations Specialist
    Countrywide Investments 1997 - 1999
    Provided dynamic service for all of the High Net-Worth Clients for Countrywide Investments. Provided high quality performance presentation performance information for over 250 clients and 5 Investment Composites. Active participant in quarterly performance audits with outside Auditor. Fielded calls, emails, and participated in client meetings. Recognized top performer of all aspects of handling client paperwork and account applications or changes.
  • Robert W. Baird
    Buy Side Trader / Client Services Representative
    Robert W. Baird May 1985 - Aug 1997
    Quality driven buy side trader. Assisted in successfully establishing top-performing desk as evidenced by less than 1% low error rate. For the first 12 years I was a consistently recognized top-performer in the Client Services area. Provided dynamic problem solving skills for Robert Baird’s Financial Representatives and their clients.

Douglas Gale Skills

Investments Mutual Funds Vendor Management Crm Management Leadership Strategic Planning Retirement Planning Financial Services Wealth Management Business Development Securities Asset Management Asset Managment Program Management

Douglas Gale Education Details

Frequently Asked Questions about Douglas Gale

What company does Douglas Gale work for?

Douglas Gale works for Penn Mutual

What is Douglas Gale's role at the current company?

Douglas Gale's current role is Customer Service Position.

What is Douglas Gale's email address?

Douglas Gale's email address is do****@****are.org

What is Douglas Gale's direct phone number?

Douglas Gale's direct phone number is +126226*****

What schools did Douglas Gale attend?

Douglas Gale attended University Of Wisconsin-Milwaukee.

What are some of Douglas Gale's interests?

Douglas Gale has interest in Social Services, Children, Cooking, Skiing, Hiking, Science And Technology, Animal Welfare.

What skills is Douglas Gale known for?

Douglas Gale has skills like Investments, Mutual Funds, Vendor Management, Crm, Management, Leadership, Strategic Planning, Retirement Planning, Financial Services, Wealth Management, Business Development, Securities.

Who are Douglas Gale's colleagues?

Douglas Gale's colleagues are Patricia Davenport, Caton Bennett, Darby Hossack, Debbie Anderson, Yvette Kaplinsky, Amanda Browning, Laurie Wheeler.

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