• Designed P&ID and electrical diagrams for remote control valves and natural gas measuring stations using AutoCAD.• Designed 17 flow scenarios for a natural gas compressor station to be used to program PLC boards.• Assisted with designing solutions to pre-existing issues by surveying job sites and reviewing electrical designs.

• Installed servers and 1000+ communication cables for daily tasks and special projects.• Performed inventory audit of 500+ devices for compliance and troubleshooting network polling issues.• Performed solution planning of power distribution for 200+ device installations.

• Provided backend server support for Windows systems using Powershell, including auditing and maintaining existing servers, to facilitate product uptime and company revenue.• Investigated issues with server environments and provided assistance with vulnerability mitigation.• Developed and managed document organization for team documents to promote simple navigation of knowledge and communication between team members.

• Optimized work flow of internal users by providing support with IT problems, delivered superb customer service, and performed troubleshoot duties on users’ workstations and applications. • Managed and organized database for troubleshooting knowledge and team communication. • Managed process for access removal and equipment return for terminated employees.• Built and configured users’ workstations and installed software necessary for users’ duties.

• Reported monthly KPI’s by investigating network environment and communicating with other teams, transcribing data in MS Excel, and creating PowerPoint presentations for the metrics. • Maintained corporate network by configuring and installing network equipment to replace assets that were end-of-life. • Performed audit of SolarWinds and Cisco Prime by gathering information of network equipment and analyzing metrics based on location and purpose of equipment. • Performed complete network audit by remotely accessing all network equipment in scope and recorded identifying information with MS Excel.