Douglas Wright is a Parts and Service Marketing, Commercial Manager at Caterpillar Inc. - Global Aftermarket Solutions. He possess expertise in continuous improvement, six sigma, product development, mining, customer satisfaction and 28 more skills. Colleagues describe him as "I had the pleasure of working with Doug whilst I was transitioning from Service Engineering role at Caterpillar Global Mining into my new role as Service Operation Managers role based in Jakarta. Doug in his role was to support all Service Operation personnel throughout the Asia Pacific region. His dedication to the job and high standard of quality was very much appreciated at times when you are working remotely. He is truly one of these rare individuals that will go to any length to provide you with information, support and assistance at any time of the day. He lives and breathes customer service. He is extremely knowledgeable in all facets of Service Operation, Facility infrastructure and work place practices. Great person to have on your team when the pressure is on. Absolute asset to Caterpillar."