Douglas Kollasch, Ma, Mba Email & Phone Number

Iowa City, IA, US

Iowa City, IA, US

Naperville, Illinois, US

Project manager for clinical applications at Memorial Sloan Kettering Cancer Center

Alpharetta, GA, US

Develop training strategy for merger with 10,000 Epic usersManage team of 50 principal and credentialed trainersCreate course catalog and class schedule for over 200 courses and more than 2000 class sessions Coordinated facilities and equipment for 14 onsite classrooms Communicated project plan and status to organizational leadership and executives

Cleveland, Ohio, US

Manage super user program and at-the-elbow support for the largest-ever Epic go-liveDevelop support materials for executive leadership to prepare for go-live Collaborate with third-party vendor to deploy at-the-elbow support resources

Charlottesville, Virginia, US

Direct and oversee staff education program for new Epic implementation at UVA Community Health Culpeper Hospital.

Madison, WI, US

Manage internal teams of consultants to deliver training solutions to healthcare organizations across the country. Solutions I've managed include: training environment rebuild, workflow process change training, Connect affiliate training. Managed provider support project using KPIs to target struggling users and improve system efficiency and satisfaction..

Middleton, WI, US

• Wellforce (Tufts Medical Center, Melrose Wakefield Healthcare, Circle Health)
• Developed vision and project plan for training a digital transformation of all roles and workflows at large comprehensive healthcare system
• Recommended and steered a pivot from vendor-recommended training plan to a customized plan to meet the needs of the organization for customized training tailored to their specific needs
• Designed innovative curriculum structure for a seamless, end-to-end learning experience integrating the Epic EHR and multiple third-party applications and devices
• Hired and manage a team of 22 Principal Trainers
• Coordinated contract for and implemented new learning management system to meet needs of the project

Madison, WI, US

• Digital Platform Manager at Mount Sinai Health System in New York City
• Managed integration of Epic with proprietary patient web portal
• Educated Consumer Digital team on Epic infrastructure and configuration
• Built and configured test patients in Epic for Consumer Digital team
• Acted as liaison between Consumer Digital team and Epic team

Jacksonville, Florida, US

• Seattle Children’s Hospital - Training & Testing Project Manager
• Managed two large-scale integrated areas through full implementation (training & testing)
• Coordinated testing and training plans through COVID-19 pandemic, which caused a brief pause and subsequent five-month delay to project timeline
• Managed all phases of testing for Epic implementation project: over 500 application test scripts, 93 integrated test scripts, 20,000 interface items, 57 revenue cycle test scripts
• Managed training program for over 13,000 end users and a team of 20 principal trainers and 70 credentialed trainers
• Oversaw development and execution of virtual training contingency plan in response to pandemic; pivoted from e-learning to virtual instructor-led classes with 3 days notice

Franklin, TN, US

Cumberland Consulting Group is a leading healthcare consulting and services firm providing strategic advisory, professional and managed services to clients in the payer, provider and life sciences markets.

Cleveland, Ohio, US

Transitioned patient-entered data collection from legacy system to Epic MyChart & Welcome

Sagacious Consultants leverages its extensive Epic and healthcare industry experience to drive financial performance and improve patient care in organizations worldwide. Sagacious Consultants is now part of Accenture, expanding its breadth of services and geographies served. Sagacious Consultants’ full suite of solutions helps organizations thrive during.

Training Specialist and lead Instructional Designer for the STAR Project (State Transforming Agency Resources), a project to implement PeopleSoft by Oracle as the Enterprise Resource Planning system for the State of Wisconsin. -Developed process for training design and development, based on current and proven studies and best practices in adult learning..

Verona, WI, US

-Train all classes in EpicCare Ambulatory certification track-Design curriculum, develop and create materials, and train classes for MyChart, Epic's patient portal-Develop assessments and lead workshops for staff on designing assessments & writing good test questions-Community Connect Ambulatory trainer-Consulting Trainer; lead training environment build.

-Assisted colleagues in learning new ways of communicating with students, incorporating technology and Web 2.0 tools in classroom-Gathered and analyzed variety of data to restructure goals and monitor progress-Led team of teachers from various high schools in developing consensus around realignment of curriculum and identifying models for common.

-Communicated expectations, observations, and results with students, parents, colleagues, and administration. Interacted with all levels of constituents and management, establishing good relationships.-Presented at several workshops on various topics ranging from using technology, presenting new research, and preparing to lead a group of high school.

Mba, Business Administration And Management, General

Ma, Spanish

B.A., Communications, Spanish

Madrid, Spain - Semester Abroad, Spanish Language And Literature