Douglas Novaes

Douglas Novaes Email and Phone Number

HTR Solution Delivery Analyst (Latin America) - SAP Success Factors | MSc in Business Development and Innovation @ Archer Daniels Midland Company
chicago, illinois, united states
Douglas Novaes's Location
São Paulo, São Paulo, Brazil, Brazil
About Douglas Novaes

Multi-faceted professional with 10+ years of IT experience in the areas of Service Management, Project Management, Business Transitions, Service Delivery Support, Process optimization and Customer relationship.

Douglas Novaes's Current Company Details
Archer Daniels Midland Company

Archer Daniels Midland Company

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HTR Solution Delivery Analyst (Latin America) - SAP Success Factors | MSc in Business Development and Innovation
chicago, illinois, united states
Website:
adm.com
Employees:
15955
Douglas Novaes Work Experience Details
  • Archer Daniels Midland Company
    Htr Solution Delivery Analyst - Success Factors
    Archer Daniels Midland Company Jun 2022 - Present
    São Paulo, Brasil
    As a Solution Delivery Analyst, my main responsibility is to deliver high quality solutions at Archer Deniels Midland. To do this, I work closely with other teams and strive to understand our customers' needs and challenges. I have a solid knowledge of technologies including SAP products and company solutions being able to communicate clearly and effectively with customers, internal teams and partners. In addition, support in project management, problem solving and business understanding… Show more As a Solution Delivery Analyst, my main responsibility is to deliver high quality solutions at Archer Deniels Midland. To do this, I work closely with other teams and strive to understand our customers' needs and challenges. I have a solid knowledge of technologies including SAP products and company solutions being able to communicate clearly and effectively with customers, internal teams and partners. In addition, support in project management, problem solving and business understanding. The Solution Delivery area is responsible for delivering high quality solutions to a company's customers, working in collaboration with other teams. They continually monitor customer satisfaction and resolve any issues that may arise. This area is crucial to building a positive relationship with customers and the long-term success of the company, as it ensures that solutions are delivered efficiently and effectively. Show less
  • Tata Consultancy Services
    Sap Success Factors Functional Analyst
    Tata Consultancy Services Feb 2022 - Jun 2022
    Vitória, Espírito Santo, Brasil
    Functional/Business Analyst focusing on SAP Success Factors working at Archer-Daniels-Midland. Global service with priority in the LATAM region.
  • Grupo Águia Branca
    Business Support Analyst (Sap Hcm And Success Factors)
    Grupo Águia Branca Sep 2018 - Nov 2021
  • Grupo Águia Branca
    Project Analyst
    Grupo Águia Branca Oct 2017 - Aug 2018
    Preparation of execution plans, communication and monitoring of the project. Ensuring that all information and events will be recorded and will be in a location of easy consultation. Elaboration and monitoring of the project schedule. Elaboration of indicators guaranteeing the delivery of service packages and activities to be performed for the execution of the project.
  • Grupo Águia Branca
    Business Support Analyst (Sap Hcm And Sap Security)
    Grupo Águia Branca Mar 2017 - Sep 2017
    During this period, I continued with activities from the previous position. Due to the evolution of the technology area of ​​the group adding to the innovation theme, there was a charge adjustment.
  • Grupo Águia Branca
    System Support Analyst (Sap Hcm And Sap Security)
    Grupo Águia Branca May 2016 - Feb 2017
    Analyst focused on SAP demands in the modules of PA, OM, PD, E-Recruiting, Netweaver Portal and Security (Access Security). Modules: PA, OM, PD - I specialize in post and pre-deployment configurations, acquired organizational knowledge of company structures from business rules to problem solving to customized programs. Modules: E-Recruiting and Netweaver Portal - I acquired knowledge in environment configurations and tracking problems related to index, workflow and registration services… Show more Analyst focused on SAP demands in the modules of PA, OM, PD, E-Recruiting, Netweaver Portal and Security (Access Security). Modules: PA, OM, PD - I specialize in post and pre-deployment configurations, acquired organizational knowledge of company structures from business rules to problem solving to customized programs. Modules: E-Recruiting and Netweaver Portal - I acquired knowledge in environment configurations and tracking problems related to index, workflow and registration services. Security - I acquired a broad strategic and managerial view of the access profiles from a (creation, modification and exclusion) and traceability problems and inconsistencies in the objects. Show less
  • Grupo Águia Branca
    Support Analyst (Sap Security)
    Grupo Águia Branca Oct 2014 - Apr 2016
    First combat in systemic problem requests, but much of that time I was responsible for managing SAP access profiles, in which I acquired seniority.
  • Grupo Águia Branca
    Computer Support Trainee
    Grupo Águia Branca 2013 - 2014
    Vitória E Região, Brasil
    Support in meeting the demands of micro-computing and first service to systems.

Douglas Novaes Skills

Erp Sap Hr Dos Active Directory Uml Microsoft Windows Sap Basis Sap Security Sistemas Operacionais Microsoft Office Itil Microsoft Excel

Douglas Novaes Education Details

Frequently Asked Questions about Douglas Novaes

What company does Douglas Novaes work for?

Douglas Novaes works for Archer Daniels Midland Company

What is Douglas Novaes's role at the current company?

Douglas Novaes's current role is HTR Solution Delivery Analyst (Latin America) - SAP Success Factors | MSc in Business Development and Innovation.

What schools did Douglas Novaes attend?

Douglas Novaes attended Must University • Oficial, Instituto Ipb, Lumos Language School, University Center Faesa.

What are some of Douglas Novaes's interests?

Douglas Novaes has interest in Civil Rights And Social Action, Politics, Education, Science And Technology, Human Rights, Animal Welfare, Arts And Culture.

What skills is Douglas Novaes known for?

Douglas Novaes has skills like Erp, Sap Hr, Dos, Active Directory, Uml, Microsoft Windows, Sap Basis, Sap Security, Sistemas Operacionais, Microsoft Office, Itil, Microsoft Excel.

Who are Douglas Novaes's colleagues?

Douglas Novaes's colleagues are Robin Haney, Cpp, Justine Nannozi, Stephen Mott, Liliane Scabio, Darciele Polo, Sonia Matos, Courtney Carter.

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