Douglas Novaes Email and Phone Number
Multi-faceted professional with 10+ years of IT experience in the areas of Service Management, Project Management, Business Transitions, Service Delivery Support, Process optimization and Customer relationship.
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Htr Solution Delivery Analyst - Success FactorsArcher Daniels Midland Company Jun 2022 - PresentSão Paulo, BrasilAs a Solution Delivery Analyst, my main responsibility is to deliver high quality solutions at Archer Deniels Midland. To do this, I work closely with other teams and strive to understand our customers' needs and challenges. I have a solid knowledge of technologies including SAP products and company solutions being able to communicate clearly and effectively with customers, internal teams and partners. In addition, support in project management, problem solving and business understanding… Show more As a Solution Delivery Analyst, my main responsibility is to deliver high quality solutions at Archer Deniels Midland. To do this, I work closely with other teams and strive to understand our customers' needs and challenges. I have a solid knowledge of technologies including SAP products and company solutions being able to communicate clearly and effectively with customers, internal teams and partners. In addition, support in project management, problem solving and business understanding. The Solution Delivery area is responsible for delivering high quality solutions to a company's customers, working in collaboration with other teams. They continually monitor customer satisfaction and resolve any issues that may arise. This area is crucial to building a positive relationship with customers and the long-term success of the company, as it ensures that solutions are delivered efficiently and effectively. Show less -
Sap Success Factors Functional AnalystTata Consultancy Services Feb 2022 - Jun 2022Vitória, Espírito Santo, BrasilFunctional/Business Analyst focusing on SAP Success Factors working at Archer-Daniels-Midland. Global service with priority in the LATAM region. -
Business Support Analyst (Sap Hcm And Success Factors)Grupo Águia Branca Sep 2018 - Nov 2021 -
Project AnalystGrupo Águia Branca Oct 2017 - Aug 2018Preparation of execution plans, communication and monitoring of the project. Ensuring that all information and events will be recorded and will be in a location of easy consultation. Elaboration and monitoring of the project schedule. Elaboration of indicators guaranteeing the delivery of service packages and activities to be performed for the execution of the project. -
Business Support Analyst (Sap Hcm And Sap Security)Grupo Águia Branca Mar 2017 - Sep 2017During this period, I continued with activities from the previous position. Due to the evolution of the technology area of the group adding to the innovation theme, there was a charge adjustment. -
System Support Analyst (Sap Hcm And Sap Security)Grupo Águia Branca May 2016 - Feb 2017Analyst focused on SAP demands in the modules of PA, OM, PD, E-Recruiting, Netweaver Portal and Security (Access Security). Modules: PA, OM, PD - I specialize in post and pre-deployment configurations, acquired organizational knowledge of company structures from business rules to problem solving to customized programs. Modules: E-Recruiting and Netweaver Portal - I acquired knowledge in environment configurations and tracking problems related to index, workflow and registration services… Show more Analyst focused on SAP demands in the modules of PA, OM, PD, E-Recruiting, Netweaver Portal and Security (Access Security). Modules: PA, OM, PD - I specialize in post and pre-deployment configurations, acquired organizational knowledge of company structures from business rules to problem solving to customized programs. Modules: E-Recruiting and Netweaver Portal - I acquired knowledge in environment configurations and tracking problems related to index, workflow and registration services. Security - I acquired a broad strategic and managerial view of the access profiles from a (creation, modification and exclusion) and traceability problems and inconsistencies in the objects. Show less -
Support Analyst (Sap Security)Grupo Águia Branca Oct 2014 - Apr 2016First combat in systemic problem requests, but much of that time I was responsible for managing SAP access profiles, in which I acquired seniority. -
Computer Support TraineeGrupo Águia Branca 2013 - 2014Vitória E Região, BrasilSupport in meeting the demands of micro-computing and first service to systems.
Douglas Novaes Skills
Douglas Novaes Education Details
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Business/Office Automation/Technology/Data Entry -
Information Technology -
Lumos Language SchoolSecond Language Learning -
University Center FaesaInformation Technology (It)
Frequently Asked Questions about Douglas Novaes
What company does Douglas Novaes work for?
Douglas Novaes works for Archer Daniels Midland Company
What is Douglas Novaes's role at the current company?
Douglas Novaes's current role is HTR Solution Delivery Analyst (Latin America) - SAP Success Factors | MSc in Business Development and Innovation.
What schools did Douglas Novaes attend?
Douglas Novaes attended Must University • Oficial, Instituto Ipb, Lumos Language School, University Center Faesa.
What are some of Douglas Novaes's interests?
Douglas Novaes has interest in Civil Rights And Social Action, Politics, Education, Science And Technology, Human Rights, Animal Welfare, Arts And Culture.
What skills is Douglas Novaes known for?
Douglas Novaes has skills like Erp, Sap Hr, Dos, Active Directory, Uml, Microsoft Windows, Sap Basis, Sap Security, Sistemas Operacionais, Microsoft Office, Itil, Microsoft Excel.
Who are Douglas Novaes's colleagues?
Douglas Novaes's colleagues are Robin Haney, Cpp, Justine Nannozi, Stephen Mott, Liliane Scabio, Darciele Polo, Sonia Matos, Courtney Carter.
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Douglas Novaes
Faturamento | Estoque | Balanceiro | Plataforma Trizy | Controladoria | Sap HanaRio Verde, Go -
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