Douglas Sutter Email & Phone Number

California, United States

Sacramento, California, Us

Leading a sales team is about more than just hitting targets—it's about creating an environment where individuals thrive, processes are seamless, and results speak for themselves. As the Director of Sales for SLED (State, Local Government, and Education) at Rhombus Systems, I’ve had the privilege of building and guiding a talented team of Account Executives and Regional Sales Managers who consistently exceed expectations.From the start, I focused on designing a clear roadmap for success. By establishing streamlined procedures and a repeatable sales process, we achieved remarkable results, including a 70.59% increase in average order value—from $17,000 to $29,000—through cross-functional collaboration and Ideal Customer Profile (ICP) development. This foundation has not only driven a 63% year-over-year increase in net-new customer acquisition but has also propelled annual sales to surpass $10 million.Our team's success lies in balancing strategic vision with adaptability. By continuously analyzing market trends, monitoring competitors, and responding to customer needs, we’ve sustained consistent growth across quarters and years. Highlights include:- Achieving 122% team quota attainment in Q2 FY2024, following 110% in Q1 FY2024 and as high as 159% in Q4 FY2023.- Driving year-over-year revenue growth, including Q4 gains of 193% (2022 vs. 2023) and 113% in Q1 FY2024.- Increasing partner lead growth by 201% in Q1 FY2023 and maintaining gains across subsequent quarters.These results stem from a commitment to fostering motivation, providing clear direction, and celebrating wins—both big and small. It’s about empowering my team to deliver their best while ensuring that we remain agile in an ever-changing landscape.As I look to the future, I’m excited to continue leading with purpose, leveraging data-driven insights, and building strong relationships to drive even greater success.

Sacramento, California, Us

Starting as Rhombus' first Channel Account Manager, I built Rhombus’ channel program from the ground up, scaling partnerships, revenue, and processes to deliver impactful results. Highlights include:- Channel Development: Designed and implemented foundational channel processes, including building Rhombus’ Partner Portal leveraging Impartner’s platform, onboarding over 800 resellers within a year, and growing channel partnerships by 76%.- Revenue Impact: Achieved a 697% increase in deal registrations from approved channel partners, driving over 70% of total leads—up from less than 20% before my arrival.- Partner Enablement: Personally onboarded and trained hundreds of partners globally, delivering tailored sales and technical enablement programs to ensure success.Throughout my career as a sales leader, I've taken on a broader leadership position, focusing on team development and strategic revenue growth:- Strategic Growth: Increased annual revenue by over 20% year-over-year, exceeding $10M in sales, and drove a 63% increase in net-new customer acquisition. Implemented a repeatable sales process, boosting average order value by 70.59%.- Market Strategy: Identified and responded to market trends, developed targeted strategies, and maintained operational excellence, achieving significant YoY revenue and partner lead growth (e.g., Q4 YoY revenue growth of 193%).This blend of Channel and Sales experience has honed my skills in:- Channel Sales Expertise: Proven ability to develop and scale channel partnerships, foster strategic relationships with top-tier integrators and align executive-level stakeholders on mutually beneficial goals.- Team Development: A track record of recruiting, coaching, and mentoring high-performing sales teams to exceed targets in fast-paced environments.- Data-Driven Leadership: Skilled in forecasting, pipeline management, and tracking results to ensure consistent overachievement of quotas and KPIs.

San Francisco, California, Us

Jumpstart is the leading early career recruiting platform for students and companies in tech. Powered by AI and human curation, Jumpstart allows companies to discover and engage diverse talent from hundreds of schools across the country. Our suite of tools, from event management, sourcing, data analytics and company branding, saves time and increases your ROI.

Santa Clara, Ca, Us

At Pure Storage, I served as a District Manager, where I led a dynamic team of Corporate Account Executives focused on driving revenue growth in the SLED (State, Local Government, and Education) space. My primary responsibility was to design and execute strategic plans that consistently delivered results while fostering a high-performance sales culture.I successfully managed a region encompassing thousands of whitespace and install accounts, driving new business acquisition and maximizing opportunities within existing customer bases. Leveraging a metrics-driven approach, I utilized detailed reporting and dashboards to ensure the team consistently met and exceeded revenue goals. My leadership emphasized the importance of Business Value Selling methodologies, empowering my team to engage customers with compelling, solution-oriented strategies.Collaboration was at the core of my role, working cross-functionally with field sales, technical resources, marketing, sales operations, and product management to align efforts and amplify impact. I partnered with sales enablement to implement training programs that enhanced the team's selling effectiveness, while also focusing on coaching, feedback, and career development to ensure individual and collective growth.In addition to developing and executing customer engagement strategies, I played an active role in hiring top talent, designing motivational initiatives, and maintaining high levels of sales employee engagement. I embraced technology to optimize sales efforts, ensuring effective use of tools such as Salesforce and LinkedIn Sales Navigator, among others.Through deliberate leadership, strategic planning, and a commitment to excellence, I cultivated a sales organization that consistently exceeded quota expectations and delivered exceptional results for the SLED vertical.

San Francisco, California, Us

I led a team of Inside Sales Representatives across diverse geographic territories, driving success in both sales performance and talent development. My primary focus was on setting a clear direction, providing strategic guidance, and empowering my team to excel in key areas, including new customer acquisition, existing account management, and leveraging channel partnerships to accelerate growth.Under my leadership, the team consistently achieved and exceeded sales targets, contributing to significant revenue growth across the organization. I implemented performance metrics and data-driven strategies to track progress and optimize sales activities, resulting in measurable improvements in pipeline development, conversion rates, and customer retention. By fostering a culture of accountability and continuous improvement, I ensured that individual representatives reached their full potential while aligning their efforts with broader organizational goals.Additionally, I partnered closely with channel partners to maximize their contributions, creating scalable processes that expanded market reach and deepened customer relationships. These efforts led to increased channel-driven revenue and enhanced collaboration across the sales ecosystem.Through strategic leadership and a focus on measurable outcomes, I delivered consistent results, enabling my team to thrive and driving sustained success in competitive markets.

San Francisco, California, Us

As an Account Executive, I was dedicated to helping customers understand the transformative value of our cloud-managed hardware solutions while building and maintaining strong, lasting relationships across a variety of accounts. I thrived in a high-energy, fast-paced sales environment where collaboration, organizational excellence, and a commitment to delivering an industry-leading customer experience were key to success.From August 2016 to August 2018, I consistently exceeded my quarterly quota, reflecting my ability to deliver exceptional results and drive sustained growth. I achieved a 20% year-over-year increase in territory revenue and expanded net-new logos by 33%, underscoring my effectiveness in both deepening existing relationships and cultivating new opportunities.Accurate forecasting was a hallmark of my approach. My commitment to data integrity and reliable projections earned me recognition from our Director of Sales, who frequently acknowledged my forecasting excellence.Beyond individual achievements, I was proud to contribute to a passionate and fast-moving sales team that consistently prioritized the customer’s success. Whether it was explaining complex technical solutions or addressing customer pain points with tailored strategies, I consistently delivered value, fostering trust and loyalty among my clients.Through a combination of strategic sales practices, relentless focus on customer outcomes, and a drive for continuous improvement, I played a critical role in achieving and exceeding business objectives while supporting the broader growth and success of the organization.

Milpitas, Ca, Us

Motivated, self-directed Inside Sales Territory Manager (ITM) at Aerohive Networks with a history of over achievement in inside sales: closing leads, supporting partners and selling technical products. Strong will to compete and win with confidence and ambition, as well as the ability to manage all stages of the sales cycle, working closely with prospects, channel partners and the field sales teams. Fluent with CRM/PRM systems, tracking key sales metrics, and a key player and important contributor to the overall success of the Aerohive Networks sales team.Responsibilities include:1. Provide sales support to assigned channel partners2. Cultivate qualified leads and manage sales process through close of opportunity, coordinating with channel partner3. Contact prospects and partners through, but not limited to, phone calls, email, mailings, fax and seminars to communicate opportunities and to extend initiatives with the Company4. Deliver professional sales presentations via phone and web technologies5. Collaborate with field sales, channel partners, marketing, sales management, and product management to facilitate new programs, messages, campaigns, and offerings6. Ensure handoffs to field sales, business development and support are successful, and exceed customer's expectation7. Ensure reporting and communication is frequent and bi-directionalAccurately forecast and track sales activities using Salesforce.com

Dallas, Tx, Us

Write both internal and external content that maintains consistency of editorial style, messaging and tone requirements. Subject matter expert regarding current communication initiatives. Develop and oversee content consistency on internal web site. Host and collaborate with Internal Affairs, External Affairs and Marketing communities regarding the grand opening of new AT&T retail locations. Strategies for a successful grand opening event include the acquisition of internal and external speakers, drafting talking points, identifying a local organization as recipient of a check presentation, reviewing press releases and executing local marketing strategies such as radio remotes and print advertising. Subject matter expert regarding video as a communication platform. Responsibilities include writing a script, filming, utilizing Final Cut Pro to edit along with distribution to applicable audience.

Dallas, Tx, Us

Oversees the overall daily operation of an AT&T retail location. Responsibilities include supervising store employees, coaching and developing employees to succeed, hiring, firing, discipline, staffing, and scheduling of employees. Manages store to ensure that it meets and exceeds sales performance and profitability criteria. Manages employees to ensure industry leading customer satisfaction standards are exceeded. Oversees the maintenance of inventories at adequate levels, directs the promotion of sales, and supervises the maintenance of the appearance of the store. Completes accounting and reports associated with cash receipts and prices. Oversees store product inventory.

Dallas, Tx, Us

Develop and attain customer experience and sales objectives for assigned store. Assist the Store Manager in the daily operation of a retail store. Under the direction of the Store Manager, schedules employees, maintains inventories, conducts physical inventories, maintains store appearance, and completes day-to-day paperwork as directed.

Dallas, Tx, Us

Meets sales objectives for phones, services, and accessories. Handles all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Maintains strong knowledge of new wireless and home products, accessories, pricing plans, promotions, and service features. Maintains knowledge of competitive offers and provides critical market feedback to the Store Manager regarding local competition and product/service needs.

Bachelor Of Science (B.S.), Criminal Justice

Nanodegree, Computer Programming