Doug Macbeth Email & Phone Number

San Francisco, California, Us

Edited configuration guides, user guides, deployment guides, design guides, command references, installation manuals, and release notes. Reviewed documents to improve organization, clarity, accuracy, and consistency across documents. Ensured documents followed established style standards.Created and maintained the technical documentation style guide. Collaborated with technical writers to establish writing guidelines, terminology standards, and CLI conventions. Edited software bugs for release notes using Jira, Bitbucket, and Bugzilla. Created and maintained Confluence pages to document internal procedures, provide training, and reference style standards. Worked with the engineering team to establish GUI style guidelines. Edited GUI mockups to provide feedback on style, consistency, accuracy, and usability. Edited tooltips, error messages, and other customer-facing text. Created and implemented procedures for rebranding a large OEM documentation set from HTML to PDF using MS Word and Adobe Acrobat. Assisted in final production of various documents using FrameMaker. Used ePublisher to create PDF files, generate HTML books, and zip HTML files in preparation for online publishing.Used the AEM CQ5 content management system to publish documents to the support website.

San Jose, Ca, Us

Edited configuration guides, command references, feature modules, release notes, getting started guides, installation manuals, troubleshooting guides, and training courses. Worked with a team of editors to ensure documents followed established writing guidelines, style conventions, and template formats.Acted as the documentation project manager for several major software releases. Developed a documentation plan for a 12-volume documentation set totaling more than 11,000 pages. Led documentation team meetings with writers and editors to discuss schedules and coordinate feature assignments. Wrote internal process documents and style guidelines, including document-specific writing guidelines, structured authoring writing guidelines, production checklists, and indexing standards.Served as the technical documentation style committee chairperson. Led a team of writers and editors to establish and maintain standards for readability, usage, and consistency. Created agendas, facilitated meetings, and updated the style guide.Tested configuration procedures for usability and verified the accuracy of command syntax. Downloaded software images to networking devices in the documentation lab and used the devices to validate commands. Assessed XML authoring tools in preparation for migrating FrameMaker documents to a modular, reusable, structured authoring environment. Converted FrameMaker files into XML document type definitions (DTDs). Worked with a team of editors to establish editing guidelines for XML/DITA to address the major conceptual differences between editing for output (FrameMaker styles) versus editing for content (DITA tags). Verified the accuracy and usability of online documentation and help menus.

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