Senior Project Manager within the Business Transformation Office (BTO), providing project management skills and expertise within a cross functional project team to deliver new strategic initiatives and enhancements. My focus is on:- Project Planning- Project Management- Project Delivery and Implementation- Leading Cross-functional Teams- Contribute to developing PMO maturity

RECENT WORK EXPERIENCE AND ACHIEVEMENTSJune 2019 - PRESENTMitre 10, Southern Cross Healthcare, Manukau Institute of Technology, AIA NZ● Management of the services teams and resource management across all engagements for multiple customer accounts● Client liaison● Financial tracking● Risk management & RAID analysis● Change management using Service Now & SysAid● Resource management using Float● Project management ● Programme/portfolio analysis & tracking ● Project implementation planning Senior Project ManagerSeptember 2018 - May 2019Lotto New Zealand● Senior Project Manager for Lotto’s complex core gaming platform refresh● Leading, managing and coaching a large cross-functional project team ● Stakeholder management ● Risk management & RAID analysis● Change management● Requirements definition● Vendor management● Input into Solution Design using MS Visio● Experience with full software development lifecycle and testing, working to Agile-Waterfall hybrid software delivery● Project implementation planning using MS Project● Financial tracking and project reportingSenior Project ManagerAugust 2017 - August 2018Toyota NZ● Senior Project Manager for Toyota’s Master Data Management and Data Integration project● Project and stakeholder management● Requirements gathering● Project implementation● Financial trackingService Delivery Manager, Senior Project Manager, CRM ConsultantFebruary 2017 - August 2018OSS Group● Management of the services team and resource management across all of OSSG’s engagements● Financial tracking● Risk management & RAID analysis● Project management, resource tracking and coordination● Programme/portfolio analysis & tracking● SugarCRM project owner and manager for all OSSG SugarCRM engagements● SugarCRM implementation consultancy● Requirements gathering, work-flow mapping and design

● Project Management and sales support● Managing and leading team of CRM consultants & developers● Financial reporting ● Establishment and ongoing management of support helpdesk ● Provide 1st-3rd level application support ● Manage internal IT systems● Perform basic configuration of SugarCRM

New Zealand Blood Services, Ballance Agri-Nutrients ● Project Management of multiple projects across different technology streams, including infrastructure housing, servers, networks, databases and asset management as well as SAN and DR solutions based on Microsoft, Citrix and VMware platforms● Regular reporting on all current projects● Resource management and programme planning● Change management using Remedy ● Management of other project managers within the programme● Financial management and reporting

• Printer refresh programme to rationalise and refresh printers for AXA-IM across various London sites • Desktop and Laptop refresh programme to upgrade existing hardware and retire obsolete equipment• Management of the full lifecycle of all IT hardware assets• Budgeting/forecasting• Vendor management

• Managing an audit of the Wintel real estate in the EMEA region• Delivery of audit information reports to Global Wintel Manager• Server hardware build & repair

• Pivotal role as Technical Project Manager within a £59m hardware and infrastructure refresh project to deliver a common desktop and infrastructure across the Barclays Wealth estate• Management of a team of 5 build engineers and 2 logisticians, building and layering applications via SMS onto 8000+ desktops and laptops.• Ordering, stock control and logistics of new hardware between storage sites, build facility and deployment sites. Responsible for approx £3m of overall budget.• Vendor Management of the hardware suppliers, logistics and equipment disposal companies. • Co-ordination of the disposal process with the Deployment Managers for each site• Planning, provisioning and overseeing builds operations for the Offshore Islands and Rest of the World sites.• Forecasting the project’s new hardware requirements and balancing that off against legacy hardware being rebuilt and redeployed • Management Information reports and analysis on purchasing, production, distribution, inventory and remarketing of obsolete hardware

• Supporting the technical infrastructure for 600 users and remote offices in EMEA region• Active Directory management and domain administration • 2nd line support for all software/hardware issues• Network and telephony cabling• Implementation of software/hardware rollouts

Desktop Support Team Leader: Jan 2003 – Feb 2006• Team Leader for 8 Desktop Support engineers within the Network and Design Information Systems department supporting the technical infrastructure for 1800 users• Technical figurehead and mentor for team of 8 desktop support engineers• 2nd/3rd line support for all software/hardware issues• Liaison and escalation point for 3 VIP business units• Active Directory management and domain administration • Installation and maintenance of software via Radia system• Project management and delivery of a Windows XP rollout and hardware refresh project for 300 usersGlobal Escalated Technical Support: Mar 2000 – Dec 2002• 3rd line technical support for Bloomberg applications, hardware and infrastructure• Technical escalation point for Operations & Sales (EMEA region) • Onsite technical liaison for a portfolio of VIP accounts• R&D of new products and technologiesTeam Leader, Global Technical Support: Feb 1999 – Feb 2000 • Tri-lingual Technical Support Engineer (English, Spanish & Italian)• Team Leader for a team of 8 engineers• 1st/2nd line technical support for Bloomberg applications, hardware and infrastructure • Management information reports and analysis on team performance• Escalation point for any technical or team issues Global Technical Support: July 1997 – Jan 1999• Tri-lingual Technical Support Engineer (English, Spanish & Italian) • 1st/2nd line technical support for Bloomberg applications, hardware and infrastructure