Implementing ISO9001, ISO14001, ISO27001, ISO45001 and OHSAS18001 for a variety of companies across many sectors of industry and commerce, using the ISOinaBox and Activ systems developed by Equas Limited.

Operating as a non-executive director, a part-time executive director, an advisor/consultant or a mentor for start-up companies and SMEs.Help with stategic issues, business planning and funding.Have undertaken projects in retailing, e-commerce and the ASP sector.

The Utility Warehouse provides over 500,000 customers throughout the UK with substantial savings on a wide range of utility services including home phone, mobiles, broadband, gas, electricity and non-geographic numbers.The Utility Warehouse Discount Club is operated by Telecom Plus PLC, a major British company, listed on the London Stock Exchange.As an authorised distributor I am able to help both private individuals and businesses to understand the benefits of joining the Utility Warehouse Discount Club.

Created a company to provide online software for the music industry.Established systems, procedures and infrastructure to control the business.Obtained grants and loan funding to sustain the business during its initial development.Directed and managed the software development, accounts and overall strategy of the business.

Raised the finance to acquire a small chain of off-licences from a major distribution company.Established new systems, procedures and infrastructure to control the business.Developed new supply sources to improve margins and product offer.Bought and sold outlets to improve image and profitability. Traded in an ultra-competitive market.Wound down the business in response to declining prospects for future profitability.

Launched new services under the name Budgens Direct involving large scale direct marketing, call centre technology and Internet ordering systems. Extended TELESHOP’s operations from paper and telephone based ordering into e-commerce which involved the development of web sites and working with specialist systems development companies in the creation of on-line ordering systems.Developed the Customer Relationship Management (CRM) aspects of the business with in-house bespoke systems being used initially to refine the requirements before a full customer contact centre suite was purchased.

Founded and managed an independent grocery home shopping company, growing it to a multi-depot, £4M business.Recruited, trained, motivated, assessed and disciplined over 100 management and staff including specialist functions such as sales, systems and finance.Developed an open style and self-motivated team that achieved the Investor In People accreditation.Liased with a wide variety of financial institutions; banks, venture capital companies and other types of organisations.The company, via a ‘shell’ plc, went for an Initial Public Offer (IPO) in 1997 that involved working with accountancy firms from the City of London, corporate lawyers and other intermediaries. It was then decided to sell the business to a food retailer and these negotiations were concluded in September 1998.

With overall responsibility for the home shopping business, expanded it from a small, subsidised, experiment to a full scale operational trial.Initiated and implemented computerised merchandising systemsLed a marketing team in the development of own-brand products.Managed the external print-buying and internal print production functions.Managed the Operations Research and head-office management services functions plus the in-store work study teams.