Doug Perkowski Email & Phone Number

Columbus, Oh, Us

Columbus, Oh, Us

Oo

• Provided technical support to 575+ employees across five locations, ensuring access permissions and training on operational systems like Microsoft Office 365, Teams, Outlook, Google Workspace, JDA/BlueYonder, and SAP EWM.• Developed training curriculums, documented processes, as well as created databases to track materials and SLAs for efficient onboarding, device enrollment, and issue resolution.• Collaborated with global and regional IT teams to provide guidance on best practices and drive improvements in work processes.

Oo

• Provided direction and training to a team of fifteen individuals on server rack procedures in client data centers.• Authored operational manuals and safety procedures for third-party logistics (3PL) providers globally.• Aided in the creation and development of a training curriculum for new data center employees to ensure standardized operations across all of our locations.• Achieved flawless record of meeting customer SLAs through superior training and expertise.

Cleveland, Oh, Us

• Maintained high inventory accuracy leading to exemption from physical inventory after 3rd party audit.• Managed inventory valued at over $3,000,000 and performed adjustments in Microsoft AX.• Developed cycle count procedures for consistent practices among inventory specialists companywide.

Richfield, Minnesota, Us

• Managed stock levels at Best Buy store, ensuring accuracy through physical counts and coordinating with suppliers.• Received deliveries, processed orders, and maintained optimal product availability to minimize overstock and understock situations.

Fairfax, Virginia, Us

• Conducted pre-flight and post-flight inspections on aircraft and sensor systems to ensure optimal performance.• Managed server and system readiness, including equipment maintenance and installation.• Operated various sensor systems and compiled detailed documentation for customer review.• Developed operational concepts and training programs for logistics operations transition.

Arlington, Virginia, Us

• Led aerial reconnaissance missions and maintained UAVs, accumulating over 300 flight hours with the RQ-11B.• Trained and directed squad of Soldiers in support of security and installation law and order operations.• Provided instruction to over one hundred Iraqi police officers resulting in 100% validation of district within nine months.