Alex Dounets Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Ca

Leading internal team responsible for databases and managing large hadoop cluster using automation and pipelines on bare metal. * Training and mentoring team mates* Setting up new infrastructure with ansible and cobbler* Working with Data teams to manage hadoop * Automated large expansion to multiple hadoop clusters without downtime* Server troubleshooting and repairs* Setting up monitoring and alerts in grafana and prometheus* Setting up CI/CD pipelines in gitlab to automate manual time consuming processes* Encourage security best practices* Oncall for all operations related production incidents

Toronto, Ontario, Ca

Configuring and managing cloud infrastructure in GCP and AWS using ansible and terraform. Focused on Infrasturcture as Code and building of CI/CD pipeline alongside day-to-day administration and unblocking devs and co-workers.* Writing and managing immutable environment as infrastructure as code in terraform* Coordinating with crossfunctional teams to deploy code* Troubleshooting builds and deployments* Setting up solutions and monitoring* Resolving bad practices* Setting up CI/CD pipelines* Managing internal tools* Evaluating new software and reporting to higher management

Creating robust and self healing cloud based environments using CI/CD and automation to deploy, configure, and monitor scalable instances for video streaming services. Collaborating with dev teams to architect solutions in a fast paced Agile environment.● Chef recipes for automation● Terraform modules to launch and configure infrastructure● Deploy and configure elasticsearch, couchbase, HSM, nodejs, and .Net services● Infrastructure monitoring using SumoLogic, NewRelic, Nagios, and DataDog● Managing AD and DNS● On-call pager rotation● Vmware/Vsphere management● Configure networking and firewalls● Hardware maintenance

Linux systems support, configuring and maintaining firewalls and virtual servers for client facing web applications. Dealing daily with support tickets for software and module installation and monitoring backups to maintain team’s SLA.Daily routine includes:• Network implementation and administration• Diagnose and resolve technical issues• Perform routine security audits• Performance monitoring• Documenting technical processes• Ensure data backup and restore tasks are completed successfully• On-call pager rotation• Setup and deploy Xenservers for virtual machines along with associated networking• Configure networking and firewalls• Setup and monitor cron jobs• Maintain and configure new production, QA/UAT, and development servers• Configure and maintain mantis server• Basic Active Directory and Kerberos configuration• Configure and maintain NAS and SAN storage platforms• Assist developers with code promotions• Build, configure, and maintain load balancer• Implemented and maintain file integrity checking system wide• Troubleshoot and resolve network and server errors

Mississauga, Ontario, Ca

Supporting the DMR graphical artists team on their Windows and CentOS (Linux) based workstations and maintaining the server room consisting of network file storage, render farm, Cisco VPN, a plethora of switches, as well as support the R&D team with setting up new workstations (Windows XP, Windows 7, CentOS (5.5-6.2), Ubuntu). Transfers, storage, and execution of digital media and associated software.Daily activities include:• Tracking and monitoring data transfers.• Pushing software updates to render farm and workstations.• Setting up new VPN users.• Monitoring and updating tickets.• Troubleshooting network, hardware, and software issues.• Writing extensive documentation on procedures and record keeping.• Regularly updating and maintaining DHCP and DNS configurations.• Keeping the server room neat and tidy (I do an excellent job).• Writing scripts to automate functions such as updating and conversion of graphic files.• Maintain storage systems and archive data (LTO tape drives, NFS, SAN, Gluster).• Installing new systems and setting up various RAID configurations.• Installation and migration of virtual machines (virtualization).• 24/7 oncall support.• Configure and maintain Isilon storage systems• Configured and maintained wide range of switches, routers and firewall hardware • Streamlined network for digital media transfers• Supported digital projector setup and playback for screenings• Convert and create wide digital media files in wide range of formats

Capital equipment focused position with a territory extending from the GTA to Kingston, ON. Managing accounts for industrial, academic, and health organizations throughout the territory, focusing on analytical equipment such as spectrophotometers, chromatographs, physical testers, and more. Revisit accounts for support and complete customer satisfaction.* Self management and personal pro-activeness.* Proactively follow up with recent installations to ensure quality installation and training as well to answer any technical questions.* Highly focused on quality and total customer satisfaction.* Daily travel to meet with clients and discuss their needs and applications to provide the perfect solution at a reasonable cost for their company.* High level of telephone and email activity.* Cold calling and shows to meet and establish new clients.* Regular training to be up to date on current equipment and applications.

Mountain View, Ca, Us

Provided 24x7 on-call service to keep Google's fleet of servers at top performance; utilize range of physical devices and Linux-based tools to perform installation, upgrades, testing, diagnosis, and repair. Developed and implemented efficient repair processes, script diagnostic programs and query searches, and create detailed and comprehensive documentation for procedures, tools, and training. Interface regularly with cross functional groups and provide teams and senior management with clear updates of service issues and project status through email, meetings, presentations, and internal ticketing service.* Led teams of up to 13 to complete high-level IT projects.* Highly focused on providing exceptional service to internal and external customers.* Brought management attention to faulty system, generating senior support for critical repairs and triggering immediate improvement in maintenance productivity.* Quickly set up remote server installations at POP locations, slashing maintenance costs while increasing bandwidth.* Wrote several technical 'How to' documents adopted by the company as standard elements for future training programs.* Earned rapid advancement from initial position as an Assistant Datacentre Technician to Datacentre Technician II, and earned recognition for exemplary performance through receipt of five peer-nominated bonuses.* Successfully upgraded core network, overseeing a team of 5 techs and 8 contractors on a time sensitive and costly project. * Turned down two large server fleets, successfully managing the scheduling and logistics of the operation, as well as doing risk assessments and financial feasibility.* Provided excellent customer support during upgrades managing unforeseen events quickly without affecting deadlines.* Performed post-mortems on high level projects to assess process effectiveness and bottlenecks.

Guelph, On, Ca

Set up and maintained chemical laboratories utilized by undergraduate students and research faculty; cleaned glassware, prepared large scale buffers, and readied variety of solutions, reagents, and related media.* Carefully handled caustic, volatile, and flammable substances with zero accidents or safety incidents.* Gained experience utilizing centrifugation and ion exchange chromatography (FPLC) to extract protein (actin) from yeast.

Conducted fabric testing for major clothing supplier; performed lab analysis of tensile strength and shrinkage, analyzed wet & dry crocking, and utilized dye chromatography and spectroscopy to gauge chemical effects on synthetic dyes and fabrics.