Ryan Dowd Email & Phone Number

United States

Building and supporting the following:• Professional Development Framework• Leadership Foundations Workshop Curriculum• The WiT (Women in Tech) Leadership Development Program• DEIB Learning Curriculum• People Leader Expectations• Workday Learning LMS

Greater Boston Area

Curriculum Design• Created the Manager Acceleration Program, leadership training focused on feedback, coaching, and team-building• Curated a library of instructor-led and self-paced eLearning modules• Built and maintained Manager Resources, a library of tools and trainings on manager-specific development topics• Designed Manager Digest and Talent Monthly newsletters to share training opportunities across the organizationProject Management• Enrollment, catering, T&E for quarterly leadership skill-building sessions• Coordinated coaching calls, thought leadership, virtual classroom sessions, and materials updates• System administration and user support for learning management system (LMS), Docebo.• Designed “Day 1” onboarding experience for US office locations and varied hire types• Gathered and analyzed survey data onboarding program• Supported migration to Workday HCM and LMSFacilitation• Led in-person and virtual training sessions managers and employees• Certified Mind Gym coach• Certified CoreStrengths (SDI 2.0) facilitator

Greater Boston Area

Greater Boston Area

A full ska orchestra made up of former 90s ska punk kids and members of the local music scene, DANCIN’ RANDY’S SKA PUNK TIME MACHINE covers a wide range of popular and deep cut ska songs from the 60’s to today. Whether you’re a former ska kid who wants to dance to the classics or a new fan looking for a live set of the best ska ever, get ready to hear traditional, 2Tone, and 3rd wave ska that will make you dance your face off!

Cambridge, Ma

Managed a group of high-performing individuals at Apple Retail, driving results in sales, training and technical support environments. Created performance reporting and ongoing recognition for teams and individuals. Developed and facilitated daily team meetings for sales and support staff, focusing on daily priorities, company goals and customer feedback.Planned strategies and team communication for product launches, including launches for iPhone 6 and Apple Watch.Oversaw Genius Bar operations, comprising Mac OS X and iOS technical support, Workshops and “One to One” Personal Training services. Designed and maintained schedule for customer support, including store meetings and training events.

Cambridge, Ma

As Training Coordinator, I was responsible for the education and development of a large team in a fast-paced retail environment. In this newly created position, I was empowered to define the scope and responsibilities of the role.Created and facilitated training events, product launches and new initiatives. Developed and delivered innovations for training content, acting as point person for our regional market.Managed a high-performing Mentor team, responsible for sustaining our culture of open feedback. Supported internal selection and hiring process; conducted interviews for external candidates.Designed and organized on-boarding for newly hired sales and technical specialists. Presented weekly workshops and formal discussions around personal development and advancement.

Cambridge, Ma

Enriched lives by educating customers in the use of Apple computers and mobile devices as part of Apple’s One to One program.Delivered thousands of hours of Personal Training sessions to customers with a wide range of abilities, from novice to expert. Apple Certified Trainer in Mac OS X, iOS and Logic Pro X. Received training in Facilitation Skills and Mentoring Skills.

Hoboken, Nj

Managed Wiley’s eBook initiative for Higher Education, leading a team through deadlines and deliverables for an international client roster.Supported relationships between vendors, editors and authors; maintaining reports to track project target dates, deliverables and compliance.Created and edited college-level curricula for accredited universities.

Brooklyn, Ny

www.dogsofwinter.com

New York, Ny

Created and maintained client archive for Compliance Division's extensive database. Developed new archive and documentation procedures and informed Compliance team how to leverage system and perform requests.Coordinated and delegated administrative duties among interns and temporary staff.Responsible for fulfilling requests from high-level executives in a fast-paced workplace.

Boston, Ma