Patrick Doyle
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Patrick Doyle Email & Phone Number

Senior Team Lead for Application Specialists and Service Owner for QHSE Applications at DSV - Global Transport and Logistics
Location: Copenhagen, Capital Region Of Denmark, Denmark 18 work roles 3 schools
1 work email found @carlsberggroup.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Role
Senior Team Lead for Application Specialists and Service Owner for QHSE Applications
Location
Copenhagen, Capital Region Of Denmark, Denmark
Company size

Who is Patrick Doyle? Overview

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Quick answer

Patrick Doyle is listed as Senior Team Lead for Application Specialists and Service Owner for QHSE Applications at DSV - Global Transport and Logistics, a company with 46692 employees, based in Copenhagen, Capital Region Of Denmark, Denmark. AeroLeads shows a work email signal at carlsberggroup.com and a matched LinkedIn profile for Patrick Doyle.

Patrick Doyle previously worked as Director of IT/OT Operations & Support at Better Energy and Director of IT Operations & Support at Better Energy. Patrick Doyle holds Bachelor Of Arts, Business Administration from Niels Brock.

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Email format at DSV - Global Transport and Logistics

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{first}.{last}@carlsberggroup.com
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Profile bio

About Patrick Doyle

Experienced leader with a track record of leading international teams within complex and global organizations.As a manager, I prioritize fostering a strong team spirit, dedication, and motivation among employees, as I believe this is key to achieving excellent results. I provide regular feedback, communicate clear goals, and highlight the benefits of our work. Additionally, I focus on enhancing both individual and team decision-making capabilities. I tailor my communication to meet the unique needs of each team member, recognizing that different people respond best to different messages, which ultimately leads to a more effective process.

Listed skills include It Service Management, Incident Management, Change Management, Problem Management, and 45 others.

Current workplace

Patrick Doyle's current company

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DSV - Global Transport and Logistics
Dsv - Global Transport And Logistics
Senior Team Lead for Application Specialists and Service Owner for QHSE Applications
Copenhagen, DK
Website
Employees
46692
AeroLeads page
18 roles · 27 years

Patrick Doyle work experience

A career timeline built from the work history available for this profile.

Director Of It/Ot Operations & Support

Current

Copenhagen, Capital Region Of Denmark, Denmark

Dec 2024 - Present

Director Of It Operations & Support

Copenhagen, Capital Region, Denmark

Overview:The Director of IT Operations and Support is responsible for overseeing IT operations, ensuring high-quality service delivery, and aligning IT strategies with business goals. This role involves team leadership, vendor management, and continuous process improvement.Key Responsibilities:* Leadership: Guide and mentor IT teams, fostering a.

Oct 2024 - Dec 2024

Director Of It Support

Copenhagen, Capital Region, Denmark

Mar 2024 - Oct 2024

Interim - Global Service Desk Manager

Copenhagen, Capital Region, Denmark

I was backing up for my manager while my manager was on longterm leave.

Nov 2023 - Feb 2024

Senior Service Desk Service Manager

Copenhagen, Capital Region, Denmark

In this role I was an essential driver in transforming the local service desk setup to the next generation Global Service Desk. I was responsible for the Global Service Desk Service catalogue and engaging in initiatives on striving towards service excellence, user experience optimisation and user empowerment. Furthermore, I acted as Novo Nordisk liaison to.

May 2021 - Feb 2024

Global Service Desk Service Owner

Copenhagen Area, Capital Region, Denmark

Process Owner for Service Desk Management.I was responsible for the outsourced Global Service Desk, supporting more than 22.000 end-users globally. My focus was on user satisfaction and continuous service improvements leaving a lasting impact on the support level in Pandora A/S. My key competencies are service delivery management, incident and escalation.

Mar 2019 - Apr 2021

Global It Process Owner At Pandora A/S, Senior Incident/Problem And Service Request Manager

Copenhagen Area, Denmark

o Main responsibilities: o In close co-operation with the other process owners & IT Operations team, my major areas of responsibilities are as follows: o Accountable for the overall management and coordination of all incidents throughout their lifecycle, including the below activities:o All Incidents are logged in the ITSM tool o Resolution identified for.

Jun 2018 - Aug 2019

Support Manager For Icm (Ikea Customer Master)

Helsingborg, Sweden

Support Manager for ICM (IKEA Customer Master) at IKEA ITo Responsible for the delivery of the agreed support for the Service Area ICM o Responsible to follow up on performance on all parts of the Support chain in the Service Area. o Responsible for Support improvement activities for the Service Area, in cooperation with the complete support chaino.

Apr 2018 - May 2018

Incident And Problem Manager For New Web (Nwp) And Icm (Ikea Customer Master)

Helsingborg, Sweden

Incident Manager at IKEA ITo Responsible that all support delivering teams work with, and according to, the Incident Management and Request Fulfilment processeso Work proactively and cross-functionally with Incident Management (IM), including Request Fulfilment (RF)o Responsible to detect improvement areas in the overall IM and RF process and make.

Nov 2017 - May 2018

Global Incident Manager, Major Incident Manager And Knowledge Manager

Copenhagen Area, Capital Region, Denmark

o Driving incidents to resolution within different service level agreements o Coordination of resolver groupso Communication to senior managemento Knowledge Management Process Ownero Project Managemento Process optimization of the incident management processeso Development and maintenance of ServiceNow, Service Management System toolo Close cooperation.

Nov 2011 - Oct 2017

It Service Manager – Carlsberg Denmark, Sweden And Norway

Copenhagen Area, Capital Region, Denmark

o Central escalation point for incidents in the Nordicso Handling of customer complaints & vendor issueso Facility Managemento Reporting on financial figures

Apr 2011 - Nov 2011

Request Fulfillment Consultant, Demand Management At Carlsberg It

Copenhagen Area, Capital Region, Denmark

o Sourcing and delivery of standard services from vendorso Category management

Oct 2010 - Apr 2011

Account Compliance Manager

Ibm

Copenhagen Area, Capital Region, Denmark

o Key Account Compliance Manager to major cliento Hardware and software compliance

2008 - 2010 ~2 yrs

Cost Optimization Officer

Ibm

Copenhagen Area, Capital Region, Denmark

o Cost optimization in IBM Denmark

2006 - 2008 ~2 yrs

Team Lead

Ibm

Copenhagen Area, Capital Region, Denmark

o Management of 12 employeeso Inventory Managemento Interaction with shipping & logistics people internationally

1999 - 2006 ~7 yrs

Customer Account Representative

County Dublin, Ireland

o Sales to wholesalers in Denmark & Sweden

Mar 1994 - Mar 1997

Warehouse & Logistics Officer

County Dublin, Ireland

o Warehousing & invoicingo Interaction with shipping & logistics nationally and internationally

Mar 1992 - Mar 1994
Team & coworkers

Colleagues at DSV - Global Transport and Logistics

Other employees you can reach at dsv.com. View company contacts for 46692 employees →

3 education records

Patrick Doyle education

Bachelor Of Arts, Business Administration

2nd class (upper division) Bachelor of Arts (Honours) degree in Business Administration. The degree has been attained on a part-time basis.

Imi Certificate In Supervisory Management, Certificate In Supervisory Management

Leaving Certificate

Christian Brothers School, Thurles, County Tipperary, Ireland
FAQ

Frequently asked questions about Patrick Doyle

Quick answers generated from the profile data available on this page.

What company does Patrick Doyle work for?

Patrick Doyle works for DSV - Global Transport and Logistics.

What is Patrick Doyle's role at DSV - Global Transport and Logistics?

Patrick Doyle is listed as Senior Team Lead for Application Specialists and Service Owner for QHSE Applications at DSV - Global Transport and Logistics.

What is Patrick Doyle's email address?

AeroLeads has found 1 work email signal at @carlsberggroup.com for Patrick Doyle at DSV - Global Transport and Logistics.

Where is Patrick Doyle based?

Patrick Doyle is based in Copenhagen, Capital Region Of Denmark, Denmark while working with DSV - Global Transport and Logistics.

What companies has Patrick Doyle worked for?

Patrick Doyle has worked for Dsv - Global Transport And Logistics, Better Energy, Novo Nordisk, Pandora, and Ikea Group.

Who are Patrick Doyle's colleagues at DSV - Global Transport and Logistics?

Patrick Doyle's colleagues at DSV - Global Transport and Logistics include Cesar Hidalgo, Cris Téllez Benito, Walter Ferretti, Moisés Batista Cerqueira, and Beatriz Guimarães.

How can I contact Patrick Doyle?

You can use AeroLeads to view verified contact signals for Patrick Doyle at DSV - Global Transport and Logistics, including work email, phone, and LinkedIn data when available.

What schools did Patrick Doyle attend?

Patrick Doyle holds Bachelor Of Arts, Business Administration from Niels Brock.

What skills is Patrick Doyle known for?

Patrick Doyle is listed with skills including It Service Management, Incident Management, Change Management, Problem Management, Service Management, Sla, It Strategy, and It Management.

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