Donna Barber Email & Phone Number

-Generates BOMs in Movex for thousands of items, which includes calculating packaging and raw material costs. -Works with sales and operations to ensure products are set up according to customer guidelines to avoid quality assurance issues.-Supports the Technical and Production teams by monitoring and updating products and formulas.-Successfully contributed to cost-saving initiatives by analyzing machine rates and scrap reduction.-Optimized item creation process by creating guidelines, minimizing workload for the Production team.

-Collaborated with sales on implementing competitive pricing strategies, including handling multimillion dollar bid packages for potential high profile accounts.-Reviewed customer complaints and determined the best method of issuing credits.-Managed EDI systems (ex. Ariba, Taulia, Esker) for all customers and implemented training procedures for all customer service coordinators.-Analyzed market trends to strategically adapt pricing strategies, resulting in aggressive rates.-Coordinated month end procedures, providing accurate and timely invoice generation, authentication, and reconciliation.

-Responsible for issuing all customer complaints and working with a variety of teams to make sure they are investigated in a timely manner.-Ran daily sales reports that directly supported both internal and external customers.-Worked with over 20 sales representatives across US, Canada, and Mexico.-Responsible for over 50 customer accounts including order entry, issue resolution, pricing, and logistics.-Managed stock inventory for numerous clients to allow a smoother experience for priority customers.-Coordinated with scheduling to minimize lead times and promise dates to help meet customer expectations.