As the Head of Global Business Continuity Management and Resiliency at Jamf, I provide global leadership and oversight of an innovative business continuity and resiliency program across 17 businesses within North America, Latin America, Europe, Middle East, and Asia Pacific. I have more than 15 years of experience in leading and managing business and IT solutions for various industries, including Client Services, Financial, Healthcare, Information Technology, Medical Devices, and Pharma.My core competencies include audit, compliance, governance, business analysis, business intelligence, budget planning, cost control, business process improvement, client services, coaching, mentoring, team building, continuous process improvement, cross-functional team leadership, customer relationship management, operations management, outsourcing, P&P development, P&L management, procurement, program and project management, revenue growth, service level agreement, staff leadership and development, strategic business planning, and vendor management. I am passionate about helping organizations succeed with Apple devices and solutions, and I am committed to meeting customer and market demands with creativity and innovation. I hold the CBCP and MBCI certifications, and I am proficient in various technical applications, such as Everbridge NC4, Hyperion, Innotas, ITIL, USDHS, Lotus Notes, NIST, PeopleSoft, RSA Archer eGRC, SaaS, Salesforce, SharePoint, and SunGard CMS.
Listed skills include Operations Management, Resource Management, Infrastructure, Customer Satisfaction, and 41 others.