Deborah Pellechia, Ms Email & Phone Number

Fort Myers, Fl, Us

Jacksonville, Fl, Us

Implement healthcare solutions for payers and providers focused on cost effectiveness while maintaining healthcare quality

Kirkland, Washington, Us

Successfully formed an implementation organization to guide new customers and partners through the onboarding experience. Created staffing model to realize customer onboarding success at scale. Hired, trained and coached technical, operations and project management staff to achieve on-time project completion. Integral part of sales team conveying healthcare and technology subject matter expertise to payers and partners demonstrating the organizations capabilities and the guided experience approach resulting in multiple bookings with TCV over $20 million

Kirkland, Washington, Us

Successfully onboarded the first US healthcare payer for an organization previously focused on international insurance companies marketing travel insurance in the United States with a TCV of $10 million. Served as project manager and healthcare operations consultant along with a team of technical resources to connect a regional health plan in the pacific northwest with Cigna Payer Solutions.

Bluffton, Sc, Us

Guided multi-faceted teams of 5-25 members through 15+ complex implementations per year generating an average of $22 million per year in new, recurring revenue. Clients ranged from regional health plans to national payors in both commercial and government programs. Health plans achieved substantial reduction in inappropriate medical spend while improving clinical outcomes.• Developed an integrated product deployment and implementation methodology combining utilization management and claims payment integrity tools to provide a comprehensive solution across the healthcare continuum • Designed and deployed project management tools using the SmartSheet platform to collect, govern and report real-time data allowing teams to increase accountability, participation and precision• Ensured all solutions met customer needs, clinical efficacy, data quality and all state and federal regulatory requirements through expansion and enforcement of rigorous documentation and quality standards• Employed multi-dimensional communications strategy from line managers to C-suite executives to enable continuous strategic alignment and facilitate rapid decision making• Directed initiative to establish and enforce best practices across eviCore clinical programs resulting in lower operational costs, increased data quality and reduced development cycles

Burlington, Ma, Us

Led technical and business teams of 5-10 members in the implementation of HealthRules suite of products. Represented customer in software development life cycle (SDLC) tasks with internal organizations• Managed multiple on-budget HealthRules and custom code implementations generating over $10 million in revenue utilizing a hybrid Waterfall/Agile Scrum methodology• Increased auto adjudication rate 75% for one payor by implementing claim automation workflows• Delivered consultative leadership to customer executives regarding deployment approaches, training programs, communication strategies and testing methodology to assure operational readiness• Estimated, proposed, and authored Statements of Work (SOW) for Master Service Agreement (MSA) and ensured contract compliance and budgeted spend rate• Created executive dashboard to communicate comprehensive project status to stakeholders

Windsor, Connecticut, Us

Senior consultant focused on claims and medical management software implementation, creating operational efficiencies and leveraging automation where possible• Led or participated in 30+ implementation projects for both client and vendor hosted deployment models resulting in increased operational effectiveness and efficiency• Established standardized best practices for delivery of assessments and implementations to facilitate professional delivery of services and reduce durations by 20%• Performed 10+ operational assessments for health plans to maximize efficiency and quality through automation• Collaborated on development and deployment of ICD-10 product features for AMISYS Advance

Windsor, Connecticut, Us

Primary customer service manager responsible for accounts generating $13 million in yearly revenue• Supervised all aspects of customer satisfaction to maintain revenue reliability and profitability through 95% client retention • Established, maintained and leveraged relationships with decision makers at customer sites, industry influencers and key strategic partners to achieve 100% yearly add-on sales goals

Irving, Texas, Us

Directed consulting services organization of 15 consultants from proposal development through project closure.• Generated add-on revenues of $4.5 million over 2 years• Built and deployed comprehensive implementation estimation product allowing for automation of implementation services costs for sales proposals resulting in 75% reduction in pricing turnaround times • Standardized corporate service cycle process to promote accurate and timely lead generation, proposal development, sales contracting and delivery of quality consulting services

Irving, Texas, Us

Product Manager for healthcare payor software AMISYS 3000 product line.• Developed and implemented corporate strategic plan and roadmap to migrate all AMISYS clients to a year 2000 compliant release with 100% achievement by target date• Built multi-channel communication approach highlighting product roadmap, features and technical specifications.

Masters Of Science (Ms), Health Services Administration

Bachelor Of Business Administration (Bba), Marketing