Senior Technical Support Engineer Ii
Current
May 2023 - Present
AeroLeads people directory · profile
Daniel Pepa Email & Phone Number
Senior Technical Support Engineer II at Smarsh
at
Smarsh
1 work email found
@smarsh.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Technical Support Engineer II at Smarsh
Location
San Diego, California, United States
Company size
Who is Daniel Pepa? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Daniel Pepa is listed as Senior Technical Support Engineer II at Smarsh at Smarsh, a with 957 employees, based in San Diego, California, United States. AeroLeads shows a work email signal at smarsh.com and a matched LinkedIn profile for Daniel Pepa.
Daniel Pepa previously worked as Senior Technical Support Engineer II at Smarsh and Senior Technical Support Engineer I at Smarsh. Daniel Pepa holds Bachelor Of Science (Bs), Electrical from University Of California, San Diego.
Company email context
Email format at Smarsh
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{first}.{last}@smarsh.com
89% confidence
AeroLeads found 1 current-domain work email signal for Daniel Pepa. Compare company email patterns before reaching out.
Profile bio
About Daniel Pepa
I'm an accomplished IT professional with 12+ years in IT operations and deployment of web-based services in customer facing environments with strong debugging skills and excellent customer service. I functioned as the lead engineer and main point of contact for one of the largest mobile carrier in the industry, providing 24/7 on-call technical support for the BREW application download service solution. I specialized in analyzing and debugging customer issues including, but not limited to, server software/hardware, networking, mobile handset devices, and billing. I have guided upgrades and installations as well as supervised maintenance activities of the customer's in-network server farm environments.
Listed skills include Information Technology, Distributed Systems, Git, Software Design, and 46 others.
Current workplace
Daniel Pepa's current company
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Smarsh
4 roles
Daniel Pepa work experience
A career timeline built from the work history available for this profile.
Senior Technical Support Engineer I
Current
Jun 2021 - Present
Senior Engineer
Jun 2007 - Oct 2020
Senior Information Technology Engineer
Functioned as the lead engineer to Qualcomm Internet Services' Verizon account for the BREW Application Download Service solution providing browse and download capabilities to BREW mobile handset devices. I was the main point of contact for issues and escalations, resolving general to advanced issues and streamlining more complicated issues by coordinating with cross-functional and geographical teams to manage and resolve issues as per SLA. I provided 24/7 on-call end to end technical support and guidance to Verizon's operations engineers. Tasks including but not limited to creating acceptance test plans, methods of procedures and response plans, maintenance window and software upgrade supervision, and training.
Jun 2007 - Oct 2020
Team & coworkers
Colleagues at Smarsh
Other employees you can reach at smarsh.com. View company contacts for 957 employees →
BL
Brandon Little
Colleague at SmarshGreater Asheville, United States
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TP
Tanmay Panigrahi
Colleague at SmarshBengaluru, Karnataka, India
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JP
Jimmy Patel
Colleague at SmarshUnited States
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KN
Karthik N S
Colleague at SmarshBengaluru, Karnataka, India
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HA
Haripriya Abhilash
Colleague at SmarshBengaluru, Karnataka, India
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RK
Ranganath K
Colleague at SmarshBengaluru, Karnataka, India
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AF
Ahaliya Farhana
Colleague at SmarshAbu Dhabi Emirate, United Arab Emirates
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PP
Priya Prabhala
Colleague at SmarshSan Mateo, California, United States
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CD
Conor Dumigan
Colleague at SmarshBelfast Metropolitan Area, United Kingdom
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JB
Jeff Bolar
Colleague at SmarshSan Francisco Bay Area, United States
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Brandon Little
Colleague at SmarshGreater Asheville, United States
View →
TP
Tanmay Panigrahi
Colleague at SmarshBengaluru, Karnataka, India
View →
JP
Jimmy Patel
Colleague at SmarshUnited States
View →
KN
Karthik N S
Colleague at SmarshBengaluru, Karnataka, India
View →
HA
Haripriya Abhilash
Colleague at SmarshBengaluru, Karnataka, India
View →
RK
Ranganath K
Colleague at SmarshBengaluru, Karnataka, India
View →
AF
Ahaliya Farhana
Colleague at SmarshAbu Dhabi Emirate, United Arab Emirates
View →
PP
Priya Prabhala
Colleague at SmarshSan Mateo, California, United States
View →
CD
Conor Dumigan
Colleague at SmarshBelfast Metropolitan Area, United Kingdom
View →
JB
Jeff Bolar
Colleague at SmarshSan Francisco Bay Area, United States
View →
1 education record
Daniel Pepa education
FAQ
Frequently asked questions about Daniel Pepa
Quick answers generated from the profile data available on this page.
What company does Daniel Pepa work for?
Daniel Pepa works for Smarsh.
What is Daniel Pepa's role at Smarsh?
Daniel Pepa is listed as Senior Technical Support Engineer II at Smarsh at Smarsh.
What is Daniel Pepa's email address?
AeroLeads has found 1 work email signal at @smarsh.com for Daniel Pepa at Smarsh.
Where is Daniel Pepa based?
Daniel Pepa is based in San Diego, California, United States while working with Smarsh.
What companies has Daniel Pepa worked for?
Daniel Pepa has worked for Smarsh and Qualcomm.
Who are Daniel Pepa's colleagues at Smarsh?
Daniel Pepa's colleagues at Smarsh include Brandon Little, Tanmay Panigrahi, Jimmy Patel, Karthik N S, and Haripriya Abhilash.
How can I contact Daniel Pepa?
You can use AeroLeads to view verified contact signals for Daniel Pepa at Smarsh, including work email, phone, and LinkedIn data when available.
What schools did Daniel Pepa attend?
Daniel Pepa holds Bachelor Of Science (Bs), Electrical from University Of California, San Diego.
What skills is Daniel Pepa known for?
Daniel Pepa is listed with skills including Information Technology, Distributed Systems, Git, Software Design, Splunk, Linux, Personal Development, and Process Automation.
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