Operational Management: > Oversee day-to-day business operations, ensuring they are efficient and aligned with strategic objectives. > Implement process improvements and best practices to enhance operational performance and productivity. Strategic Planning and Execution: > Lead the planning and execution of strategic initiatives to drive business improvement and efficiency. Governance and Compliance: > Establish and maintain robust governance frameworks to ensure compliance with corporate governance requirements. Risk Management: > Develop risk management strategies and contingency plans to address potential business disruptions. Financial Oversight: > Work closely with the finance department to analyse financial data to inform strategic decisions and ensure financial sustainability. Stakeholder Engagement: > Build and maintain strong relationships with key stakeholders through effective communications and relationship management. Team Leadership and Development: > Lead, mentor, and develop a high-performing team to support business objectives. > Foster a culture of collaboration, innovation, and continuous improvement within the organization. Performance Monitoring and Reporting: > Establish performance metrics and reporting systems to monitor progress against strategic objectives. > Provide regular updates to senior management on business performance and governance issues.

Change Management Strategy and Planning: > Design and deliver change management frameworks and methodologies to support organizational transformation efforts. Program and Project Management: > Oversee the management and execution of transformation programs and projects, ensuring they are delivered on time, within scope, and on budget. > Coordinate cross-functional teams and resources to achieve project objectives and milestones. Organizational Change Initiatives: > Lead and oversee major change initiatives, ensuring they are executed effectively and achieve desired outcomes. Stakeholder Engagement and Communication: > Engage with stakeholders at all levels to gain buy-in and support for change initiatives. > Develop and execute communication plans to keep stakeholders informed and aligned throughout the change process. Change Impact Assessment: > Conduct change impact assessments to identify potential risks and challenges associated with change initiatives. > Develop mitigation strategies to address potential obstacles and ensure successful change implementation. Performance Measurement and Reporting: > Establish key performance indicators (KPIs) to measure the success and impact of change initiatives. > Provide regular reports and updates to senior leadership on the progress and outcomes of change efforts. Change Advocacy and Culture Building: > Champion change management within the organization and promote a culture of adaptability and innovation. > Encourage collaboration and open communication to support a positive environment for change. Continuous Improvement: > Identify opportunities for continuous improvement in change management processes and practices. > Implement best practices and innovative solutions to enhance change management capabilities.

Project Coordination and Oversight: > Oversee the management of multiple projects within programmes, ensuring they are executed effectively and efficiently. > Provide regular updates and reports to senior leadership on program performance and outcomes. Resource Management: > Allocate and manage resources across projects to ensure optimal performance and productivity. > Identify and address resource constraints and bottlenecks to maintain program momentum. Budget Management: > Develop and manage the programme budget, ensuring financial resources are allocated effectively. Risk Management: > Identify and assess programme risks and develop mitigation strategies to minimize potential impacts. Stakeholder Engagement and Communication: > Engage with key stakeholders, including senior management, customers, suppliers, and other partners, to ensure alignment and support for the program. > Develop and execute communication plans to keep stakeholders informed of program progress and developments.