• Project Lead for the deployment of a $15M global ServiceNow modernization initiative at a major pharmaceutical. Orchestrated strategy, planning and execution amongst diverse workstreams to consolidate operations from two companies into a single instance. Achieved common architectures, standardized controls, and simplified procedures across the organization on time, schedule, and budget, resulting in additional engagements.• Led planning, timing and workstream tasking from deployment lifecycles through to OCM, training and post deployment hyper care phases to assure consistent adoption of new tools and approaches.• Led multiple follow-on engagements to deploy and operationalize additional ServiceNow capabilities, including training and on-boarding of international sites and support of multi-language capabilities.

• Led development of ServiceNow/IT Service Management and Program Portfolio plans and proposals valued at $12M resulting in improved ROI, project performance and alignment to strategic objectives.• Project managed implementation of Workday Expense management system affecting 10,000 employees for a leading New York based media corporation and its subsidiaries. Led technical and business teams following Agile methods through system testing, conversion planning and deployment activities on time and budget.

Directed multi-talented technical and business teams of up to 50 individuals to implement enterprise class programs. Identified business opportunities, managed $15M P&L, negotiated SOWs, assigned and developed staff. Oversaw client relations, scope, risk and delivery goals. •Directed on-time delivery of the US-Navy’s enterprise-wide IT Services Order-to-Delivery system enhancements in support for 700,000 users globally. Integrated project plans from 4 vendor sub-teams and provided regular status reporting to Office of U.S. Secretary of Defense resulting in on-time/scope/budget delivery of system capabilities.•Program managed for a major insurance company, strategic operational improvements and cost savings initiatives across key disciplines, including Watson Analytics, Enterprise Security & Compliance, and Capacity Management. Established objectives, plans and drove execution, resulting in reduced costs, improved service levels, and greater management insight.•Applied agile methods while leading cloud development operations to profitably deploy and support Private Cloud as a Service solutions for a dozen major accounts.•Program managed a complex enterprise-level infrastructure security upgrade at a major insurance company, achieving the client’s objectives for improved security posture, technology refresh and compliance with State and HIPPA regulations on scope, time and budget, resulting in requests for follow-on engagements. •Delivered a web-based international social collaboration system for use by USSOCOM Special Operations Forces worldwide. Led team of 32 individuals. Negotiated and managing contract, performance and relations of six subcontract organizations to deliver complex requirements within accelerated 90-day schedule. •Assessed and recommended cloud architecture solutions in support of a major International NATO contractor operating the Afghan Mission Network. The research was well received resulting in requests for additional engagements.

Transitioned from red to green status, a major organizational development project affecting staff of 2000 personnel. Established executive reporting, project plans and risk management processes. Prepared and led executive steering committee meetings. Guided newly appointed regional directors through transitions and new roles and responsibilities.

Directed multiple complex technology and transformation projects to achieve client objectives of increased operational performance. Developed $4M in new business, managed P&L, assigned and developed staff. Managed client communications, risk, scope, budget and schedules• Managed directors in defining and executing approach to consolidate IT operations for 91 state agencies. Implemented ITIL standards and realized a savings opportunity for the State in excess of $37 million dollars. The project had the direct visibility of the State Governor, and State Secretary of Technology, in additional to receiving national award and recognition for innovation in government by the National Association of State CIOs. The client sponsor further awarded the company Business Partner of the Year, the first ever granted by the State, for the company’s innovation, contribution and leadership to the program.• Conducted multiple IV&V efforts to assess product quality and project management for multiple major state IT initiatives for projects valued $5M to $50M. Provided formal recommendations to project teams, division heads and Governor’s executive staff that were well received, resulting in additional engagements.• Redesigned a state roadway maintenance planning process, which provided basis of $1B budget for nation’s 3rd largest roadway system. Reduced budget cycle time 2 months, enhanced data quality and process accountability. Led client/project team of over 50 individuals including agency executive staff.