Declan Flanagan Email & Phone Number

Phoenix, Az, Us

I managed company email accounts, the contact page, and the phone line. By collaborating with the other departments, I overhauled the contact page and made it easier for supporters to fill out. With feedback from our supporters, I updated our phone system to streamline phone calls and direction.Over the course of our marketing campaigns, I applied donor feedback and personal observations to changes made to improve fulfillment efficiency.Later on, I was given the responsibility to interview students for scholarships to our events and conferences. Additionally, I coordinated scholarship video productions at events.Because I was the only person with this job, I was able to train several team members to assist in the duties and responsibilities when I was out of the office and during busy times.

As a Server, I worked at the pool, on the golf course, and events in the banquet hall, where I prepared and served food and drink orders for club members. I had to process member account, cash, and credit card payments for orders.

Being a Mail Clerk Supervisor helped develop my leadership skills. On top of my supervisor responsibilities, I was still responsible for all of my duties as a Mail Clerk. I assisted in implementing a new software system to improve the efficiency in daily operations. I had to train new employees on software systems, job responsibilities, and daily operations. Along with training, I delegated mail routes and tasks for employees to complete.

As a Mail Clerk, I traveled across campus on mail routes, organized inventory, and shipped packages. Communication was a big part of this job, as I was responsible for communicating policy and procedures over the phone, through email, and in person to students, parents, faculty, staff, and outsiders to the University. I had to learn how to use many software systems, such as FedEx, NeoPost, UPS, and USPS to ship and receive mail, as well as process payments.

While interning at Hesdex, I conducted website, social media, and YouTube reviews to ensure clarity and consistency to clients. I also viewed and used company services from a customer's perspective to see their ease of use. For all of my tasks, I created detailed reports and sent them to my boss to make the necessary changes. Through this internship, I was able to learn unique marketing techniques while watching the content for our clients.

I prepared and served orders for customers. Chipotle was a fast-paced environment, and I learned how to handle the stress that comes along with it.

I was responsible for safely getting skiers and snowboarders on and off the ski lifts. To do this, I had to learn how the lifts operated, protocol, and the safety instructions for many scenarios. I cooperated with my fellow lift operators to ensure safe rides for customers all throughout their time on the ski lifts.

I prepared, served, and delivered food and beverage orders for people across campus.

Bachelor Of Arts - Ba, Integrated Marketing Communication, Graduate

Activities and Societies: Mail Clerk Supervisor, Mail Clerk, Lambda Pi Eta Member, Alpha Kappa Psi Member, Public Relations Student.

Education record

Activities and Societies: Dining Hall Employee

High School Diploma

Activities and Societies: National Chinese Honors Society, Sophomore Retreat Leader, Show Choir Tech Crew, and Theater Tech Crew.