David Hughes

David Hughes Email and Phone Number

Key Account Manager at Glass Futures. Helping to decarbonize the glass industry. @ Glass Futures
David Hughes's Location
United Kingdom, United Kingdom
David Hughes's Contact Details

David Hughes work email

David Hughes personal email

n/a
About David Hughes

Started out from Liverpool John Moore's university with dreams of travelling the world. Then Johnston Controls made me an offer I couldn't refuse, to work on components for the Baby Jaguar Halewood plant. After a serious accident at work I took a pay cut to start working for Princes Foods in the prestigious Royal Liver building. I started out as a Stock Controller working my way up to Buyer. I noticed an opportunity to start my own business and grasped it with both hands. Milkshakes made from sweets and chocolate, Purely Wicked shakes was born. I started the business from scratch and set up as a Limited Company as a Single Managing Director. Sadly after starting to follow the usual model a business does, loss first year, break even second and start of profit year three, years four and five did not become profitable enough. I took the hardest decision of my life so far to not renew my lease and to cease trading. After taking time at home to help raise my first son Will I started back out on the road to steady employment. I joined agencies and started applying for jobs. It became clear with the state of the economy and over five years away from Buying going back to what I'd done before would be very difficult.I was then offered some agency work, a two week placement to process some orders. On turning up for a talk with the team and manager it turned out to be LEGO Education. What started out as a few weeks became months and then a one year contract, then extended to permanent and the rest is history. I now work for LEGO Education as a Customer Service Advisor. I see the role as more relationship management with UK, Scandinavian and Export Trade Partners.Ultimately I help to "enable every child to succeed" which is the main goal of LEGO Education. Working for one of the top employers in the world I have a great work and family balance. I am constantly learned and developed new skills along the way.Currently Head of Trade for CreativeHUT. Building stronger partnerships and developing Trade in UK, Europe and beyond.

David Hughes's Current Company Details
Glass Futures

Glass Futures

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Key Account Manager at Glass Futures. Helping to decarbonize the glass industry.
David Hughes Work Experience Details
  • Glass Futures
    Key Account Manager
    Glass Futures May 2024 - Present
    St Helens, England, United Kingdom
    Working with our partners to help further develop technology and training in the glass industry.
  • Highfield Community Primary School
    Parent Governor
    Highfield Community Primary School Jul 2019 - Present
    Chester, England, United Kingdom
    Proud to be parent governor at my kids schools covering maths monitoring, Health and Safety, and Early Years classes.
  • Creativehut
    Head Of Trade
    Creativehut Feb 2022 - May 2024
    Warrington, England, United Kingdom
    Managing Trade supplier partnership in UK, Europe and beyond.
  • Fundamentas
    Regional Manager
    Fundamentas Jan 2021 - Feb 2022
    Warrington, England, United Kingdom
    Helping school raise funds, via a unique subscription based platform through which anyone in your community can purchase items like Electronics, Toys, Beauty Products and High Street Vouchers.
  • Lego Education
    National Area Manager
    Lego Education Jan 2019 - Jan 2021
    London, United Kingdom
  • Lego Education
    Uk Account Manager
    Lego Education Jan 2018 - Jan 2021
    London, United Kingdom
    Helping to enable every child to succeed
  • Lego Education
    Uk Manager
    Lego Education Jan 2018 - Jan 2021
  • Lego Education
    Customer Service Advisor / Relationship Manger
    Lego Education Aug 2013 - Jan 2021
    Chester, United Kingdom
    • Shortlisted for a Global Award - Sales order of the year. • Secured a niche language addition for software through close collaboration above other languages and projects.• Key Account Management (KAM) improved key partner service score +20 points to 89, the highest ever partner pulse score. • Secured better forecasting, forward orders and sell out data to boost execution bias to outstanding level for EU region.• MS CRM Super User created customised dashboards and views provided clear insights from large data sets.• Relaunched CRM Customer Service case logging with phone and email integrated using agile two-week sprints.• Excellent LEGO people review exceeded in 5 out of 6 competencies, overall performance assessment “Great performance” and overall potential assessment “great potential”.• Relationship / Account Management for 31 International Trade Partners in 14 countries, regularly dealt with senior stakeholders both internally and externally. • Managed orders, complaints, queries and found solutions to complex problems.• Increased sales by 22% through KAM and listening to partner needs.• Developed CRM for the global Customer Service team, and with other departmental super users set best practice.• Rolled out CRM training to 7 global colleagues - face to face and Skype.• Used partner feedback to improve service offered by liaising with key stakeholders –my overall pulse score increased by 34% to 82%.
  • Purely Wicked Shakes Ltd
    Sole Managing Director
    Purely Wicked Shakes Ltd Apr 2007 - Oct 2012
    Chester
    • Sole decision maker for all key aspects of business. • Secured funding, location, created all systems and procedures.• Ran my own Limited company for 5 years during global recession. • Achieved 5-star rating for scores-on-doors food hygiene. • Purchased raw and general materials at competitive pricing.• Managed, hired, trained, dismissed, payroll and any legal requirements for my team of 10-15 staff.• Sales – Trained and coached staff to up and side sell.• Marketing – Posters, fliers, online via FB, Twitter, and website.• Finance – Managed all financial matters. • Trained staff to deliver top class Customer Service, teamwork, service recovery and anti-fraud measures.
  • Princes Limited
    Buyer Canned Vegetables
    Princes Limited Nov 2004 - Apr 2007
    Liverpool, Merseyside, United Kingdom
    • Grew the business in value and volume by over 10% whilst key suppliers suffered drought issues.• From 2003 to 2007 placed contracts in excess of £50M.• Marketing projects and NPD across Princes brand, launched tetra pack for sweetcorn and Slimming World new packaging.• Bought mushrooms and sweetcorn, working closely with international suppliers from Canada, France, Holland, to Thailand and Hungary. • KPIs were 98.5% target service level, four weeks stock holding, and increase in sales volume and value NPM growth of 5%. Service level stood at 99.67%, three weeks stockholding and 12% NPM growth. • Created profit and loss statements to generate margin based on negotiating best price and price to win with supplier base.• Bought USD and EUR currency to secure volumes of business.• Used initiative to quickly and efficiently problem solve numerous issues i.e. raw material shortage and theft etc.• Understanding market conditions to improve cost price of goods, raw material availability and NPD opportunities.• Produced daily Sales vs forecast analysis, monthly and quarterly range analysis, with an annual range review.• Ran forecast reviews for customers (Asda, Tesco, and JS etc) to create a bottom up forecast for suppliers.
  • Princes Limited
    Trainee Buyer Canned Fish
    Princes Limited Nov 2003 - Nov 2004
    Liverpool, Merseyside, United Kingdom
    • Bought salmon, mackerel, sardines, pilchards, anchovies, crab, shrimp and premium goods for M&S. Working closely with international suppliers from Canada, US, Denmark, to Thailand and Vietnam.• Attained 99.17% service level and two weeks under company budget for stockholding, something never attained before within the business and recognised by the Chief Executive and board.
  • Princes Limited
    Stock Controller Canned Fish
    Princes Limited May 2002 - May 2003
    Liverpool, Merseyside, United Kingdom
    Charged with the key area within the business it was a very high profile role due to value and volume of stock. My KPIs were 98.5% target service levels, 4 week stock holding. The actual Service level stood at 99.82%, 2.5 weeks stockholding. This had never been achieved before and got me a promotion and fast track to a more senior positions in the Buying department.
  • Johnson Controls
    Goods-In Manager
    Johnson Controls Sep 2001 - Nov 2002
    Liverpool, Merseyside, United Kingdom
    Worked on a split shift pattern for a site that supplied the interior of the baby Jaguar. I really enjoyed the responsibility and the teamwork shown that kept the line running.• Responsible for receiving all deliveries into factory and running a cycle count team of three people. • My role was key as operation ran on JIT / Kaizen principles, it was essential all products remained in stock to supply the Jaguar Halewood plant, production never stopped on my shift. • This was a high pressure, high responsibility, fast paced role to ensure that correct stock was received and stock levels were maintained at correct levels.
  • Corus
    Health And Safety Junior Officer
    Corus Sep 1999 - Sep 2000
    Shotton, Flintshire, United Kingdom
    • Gap year placement, role was a ‘real’ and high-profile job, that carried great responsibility.• I completed on site safety inspections and reported results the business.• Delivered various Health and Safety training to groups of 30 steel works when needed.• Signed off on Safety Assessments for works to be completed on site ensuring that risks were minimised or removed.• Facilitated the launch of an International Safety Management System (ISMS) at Shotton works – working with senior stakeholders across the organisation.• Managed the ISMS team for office locations.• Responsible for maintaining all COSHH documentation on site – hard copy and database.• Health and Safety Officer on final day to me I had increased safety on site and effected more change than any other placement worker before me.

David Hughes Skills

Customer Service Business Relationship Management Customer Relationship Management Teamwork Crm Super User Data Analysis International Trade Forecasting Logistics Management Microsoft Office Problem Solving Sap People Management Agile Methodologies Education Key Account Management Supplier Negotiation Stock Management Team Management Buyer Fast Moving Consumer Goods Market Research Adobe Creative Cloud Coaching Creative Problem Solving Dispute Resolution Google Analytics Human Resources Marketing Purchasing Negotiation Retail Buying Supply Chain Management Training Cascading Style Sheets Kaizen Manager Pivot Tables Presentation Skills Product Sourcing Project Management Purchasing Web Design Web Development Dreamweaver Html Npd Strategic Selling

David Hughes Education Details

Frequently Asked Questions about David Hughes

What company does David Hughes work for?

David Hughes works for Glass Futures

What is David Hughes's role at the current company?

David Hughes's current role is Key Account Manager at Glass Futures. Helping to decarbonize the glass industry..

What is David Hughes's email address?

David Hughes's email address is da****@****ion.com

What schools did David Hughes attend?

David Hughes attended Liverpool John Moores University, Liverpool John Moores University.

What skills is David Hughes known for?

David Hughes has skills like Customer Service, Business Relationship Management, Customer Relationship Management, Teamwork, Crm Super User, Data Analysis, International Trade, Forecasting, Logistics Management, Microsoft Office, Problem Solving, Sap.

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