Adaptable senior manager in the AI tech space and former international journalist with effective client-facing experience, focusing on risk analysis, event detection, incident response, and project management.I led a group of analysts that exceeded all KPI benchmarks, serving as a team leader. I also represented my company in many events in client engagement, utilizing my extensive background as a domain expert to help develop AI models. I managed my team through countless important global events, providing high-level alerting on kinetic violence, threats, narcotics/drug trafficking, cybercrime, misinformation, climate, supply chain disruption, immigration issues, geopolitical events, and international affairs. Additionally, I applied my strong project management and quality management skills to optimize our workflows and outputs.Open Source Intelligence |Customer Success| Project/Program Management | Incident Response | Trust & Safety | People Management | Misinformation | Cybercrime