Darine Pokawatana Email & Phone Number

Woodland Hills, Ca, Us

Woodland Hills, Ca, Us

- Create and execute project plans, schedules and milestones, revising via approved change request when appropriate- Leverage Agile, Kanban and Waterfall frameworks as appropriate to deliver projects/initiatives with the highest level of customer satisfaction- Facilitate day-to-day operational aspects of multiple assigned projects including business, operational and internal projects- Create and maintain comprehensive project documentation, plans and reports including weekly reports, quarterly progress reports and weekly updates- Monitor project progress and manage any issues as they arise- Act as the point of contact and communicate project status to all participants- Deliver effective internal and external communication, ensure transparency, and disseminate information appropriately- Leverage tools (Jira, Jira Assistant, Jira APIs) to monitor working hours, plans and expenditures- Ensure projects are delivered successfully, on time and within budget- Exercise change management best practices to help organizations manage change- Align with PMO practices and perform capacity planning for upcoming release and/or quarterly cycles- Work with team members to collaborate on project progress

The Empowerment Effect is a non-profit mentorship program supporting young females, ages 7-16, providing equitable access across all communities in the Los Angeles area. Our mission is to create a safe space where girls can and will be empowered to grow and flourish as confident, engaged, young adults. Led by strong, passionate, women from our local ice hockey community, our objective is to teach valuable life lessons, primarily through the sport of ice hockey, to build a more positive and inclusive society.

Los Angeles, Ca, Us

- Responsible for applying Software Implementation Methodology to successfully deliver transformational projects- Planning and leading business process analysis, as well as, design work sessions- Defining current and future processes; conducting business process mapping and requirements gathering sessions to determine system configuration and business requirements- Supporting target business process requirements- Identifying and building reporting as per the needs of various departments- Facilitating and implementing 3rd-party integrations- Troubleshooting and resolving issues relating to ERP data and system configurations- Facilitating and performing internal implementation and cut-over activities- Providing business process, software, and project management expertise- Providing internal training for new and existing platform members- Managing offshore software developers and internal ERP team members

- Oversaw the daily development, implementation, and operations of Odoo (ERP system) that is used company-wide- Managed an offshore development team while utilizing agile methodologies- Collaborated with leadership and internal teams to establish a long-term technical strategy that enables rapid scaling, consistency, and operational efficiency- Responsible for managing sprints cycles, tasks, and product requirements- Analyzed and refined development and QA processes to increase efficiency- Provided general support of features and implementation for internal teams- Rebuilt platform reports to accurately display data that is critical to daily operations- Refactored platform accounting methods and reporting- Refactored platform shipping logic to be inclusive of shipping carriers and restrictions, delivery methods, shipping rates, and warehouses

Chantilly, Virginia, Us

- Lead stakeholder for product innovation and strategy- Managed the product and engineering teams to ensure proper execution and delivery of products and features- Guaranteed all product effort aligned with Business and Product Council strategy and met on-time delivery goals- Owned closed loop communications between client services and technology teams, and external integrations partners- Created user stories, product requirements, rapid prototypes, mockups, and wireframes that aligned with stakeholder objectives- Made design recommendations and advised on strategic future feature sets to ensure continuous market leader position

Chantilly, Virginia, Us

- Managed the product and development roadmap in alignment with Business and Product Council strategy- Participated in strategy and decision-making alongside colleagues to drive overall product direction and increase business efficiency and effectiveness- Contributed subject matter knowledge and innovative ideas to ensure successful product strategy that is also customer centric- Managed the relationship and communication between third-party vendors and external integration partners

Chantilly, Virginia, Us

- Oversaw product development and implementation through collaboration with Client Services, Design, and Technology- Scoped and documented new product requirements, timelines, and resources- Created mockups and wireframes for new/enhanced features- Managed sprints cycles, tasks, and documentation- Analyzed and refined internal processes to increase efficiency- Management of the QA department- Implementation support for new clients- Provided feature and admin support for all departments

Chantilly, Virginia, Us

- Oversaw development and implementation through use of the Agile Scrum methodology- Owned and ensured our agile methodology while leading all scrum ceremonies: daily standups, sprint planning, mid-sprint reviews, and sprint retrospectives- Served as a liaison between departments to ensure all product requirements are clearly defined and understood- Managed, scheduled, and maintained all tasks through JIRA- Created SDLC JIRA workflows and coached teams on execution- Established and ensured timelines supported product roadmaps

Chantilly, Virginia, Us

- Built, maintained, and executed automated test scripts, test plans, and test cases- Created and provided documentation for the features of our web applications- Managed offshore QA assignments and deliverables- Ensured and signed off on the quality of deployments for bi-weekly releases

- Assessed organizational need and capacity for volunteers- Created and maintained volunteer program materials- Database management and tracking of volunteer statistics- Developed volunteer positions and descriptions- Community outreach to search for volunteers- Screened and matched volunteers to organizational needs and opportunities- Scheduled and supervised volunteers- Trained and provided orientation for volunteers- Provided volunteer recognition

Los Angeles , Ca, Us

- Implemented processes, quality checks, and documentation for products, in-house tools, and training references- Coordinated weekly releases by verifying all bug fixes and enhancements, obtaining business owner sign-offs, and certifying builds for the release manager- Created, maintained, and executed test plans and cases- Managed weekly reports, metrics, and company-wide meetings for releases- Assisted the development team in troubleshooting issues- Provided quality checks during the design phase before technical implementation- Responsible for purging files on the content delivery network during the weekly releases to confirm all content is updated for product- Trained employees on QA practices and in-house tools

El Segundo, Ca, Us

- Lead tester for various projects including email, keyword bidding, and affiliate tracking- Verified the functionality of online forms and internal tools; cross-verifying business and client requirements are met- Created, maintained, and executed test cases- Verified data through MySQL and worked closely with the development team to ensure any encountered bugs were fixed- Coordinated with Account Executives, User Experience, and Design to ensure final products are deliverable to the client- Responsible for verifying content and pushing files to production for emails through Tortoise SVN

Redwood City, Ca, Us

- Verified the functionality, content, performance, and stability of various upcoming video game releases; entered information into the database, checked the progress of previous entries. - Organized and coordinated test plan checklists for team members, as assistant to squad lead- Trained new testers to understand the project workflow, deadlines, and database software

Santa Monica, California, Us

- Tested new and pre-released software- Verified functionality, data content, performance, usability/playability, hardware/software compatibility- Entered bugs into the database and verified their fixes