As a dedicated Digital Court Reporter based in the Greater Los Angeles Area, I take great pride in providing exceptional service in legal proceedings. With a focus on accuracy and professionalism, I utilize advanced digital audio equipment for both remote and in-person depositions, ensuring clear and precise recordings using high-fidelity audio technology.My comprehensive knowledge of legal proceedings, standards, and ethics further enhances the quality of my work. As an independent digital court reporter, I maintain a flexible schedule, willingly accommodating early mornings and late evenings to meet publication deadlines. To stay current with the ever-evolving landscape, I engage in continuous cognitive training, honing my skills in spelling, slangs, annotating, typing, thinking, recording, and producing accurate documents.Drawing from over 6 years of experience in IT professional sales, I possess strong verbal and written communication skills, allowing me to excel in signing up new customers and retaining and upgrading existing clients. My adaptability as a fast learner and superior relationship builder contribute to my proficiency in handling heavy case loads with efficiency and precision, always meeting timelines and managing pressure with a composed demeanor.I approach all issues in a professional and timely manner, upholding the highest standards of innovation. The trust and confidence earned from previous IT staff and clients attest to my expertise as a highly knowledgeable, organized, and detail-oriented assistant, adept at successfully implementing solutions.Before embarking on my digital court reporting career, my professional journey revolved around sales, management, and help desk customer support. Throughout my tenure, I consistently prioritize delivering outstanding and thorough customer service, valuing client satisfaction above all. My passion for taking ownership of troubleshooting encompasses installations, maintenance for various desktop operations, hardware/software, and closure. I excel at translating highly complex technical information into user-friendly terms for end-users, facilitating seamless interactions.Prior to my IT career, I served as an operation manager at a restaurant for over a decade. Responsibilities included overseeing direct restaurant sales and operations, acting as a point of contact among vendors, customers, and the owner, and ensuring food quality, daily sales reconciliation, and payroll management with the aid of POS systems.