• Incorporated a new automation tool into existing Standard Operating Procedures (SOPs) with a structured approach to ensure smooth integration and optimal utilization.• Led a cross-functional team of 10 manual and automation engineers in integrating Playwright automation tool into existing SOPs, resulting in a 25% increase in efficiency on end-to-end testing and 100% pass rate for product release.• Developed a structured approach for team training on the Playwright automation tool, which led to a 20% reduction in onboarding time for new team members.• Implemented regular performance evaluations and feedback sessions for the quality engineering team, resulting in an 18% increase in overall productivity and employee satisfaction levels.• Regular collaboration with Product Managers and Development team to review requirements and propose testing strategies that align with the company's business strategy and goals.• Partnered with development teams to design and manage CI/CD pipelines in Azure DevOps, enabling seamless integration with Github and execution of automated test suites within the Selenium tech stack for faster and more reliable deployments.• Define testing strategies and manage them in agreement with all relevant stakeholders. Held sprint retrospectives to review end-to-end testing and provide UAT support, with a strategic focus on the end-user experience, ensuring that testing efforts are aligned with user needs and expectations.• Abreast with US, EU, and international regulatory requirements to ensure product compliance with evolving laws. As the primary Quality Engineering contact, engaged in internal and external audit discussions with clients, addressing ongoing findings and driving process improvements.• Create and maintain SOPs and documentations for compliance purposes.• Leverage AI scripts to analyze past test execution data to identify high-risk areas and prioritize test cases based on historical defects and code changes.

• Direct line manager for 15 Product Test Engineers across three core products and managed activities including daily scrum meetings, test case reviews, triage of outstanding tickets, and automation best practices.• Developed a comprehensive QA roadmap outlining goals, objectives, and project plans across three product lines, encompassing mobile testing for iOS and Android, as well as web-based applications built on the .NET tech stack• Developed and maintained OKRs to define and track high-level quality metrics for the test team, challenging and motivating the team to continuously exceed expectations and drive improvements in testing standards.• Led continuous process improvements in efficiency and testing methods in addition to creating SQL scripts for back-end testing and create executable testing methods for three technology platforms, led to increase of 30% testing efficiency. Continuous improvements to End-to-End, UAT, SIT, Performance Testing and assisting in Release Management of products.• Designed testing workflow and automated reports including dashboards for each product, traceability matrix and test reports in JIRA to capture data and analyze for optimized coverage.• SME for testing efforts for 3 high profile clients. System releases with less than 1 % UAT defects.• Achieved 85% automation coverage across products and increased regression test suite efficiencies. Hosted weekly automation meetings to review and increase automation coverage for OQ.• Led mobile efforts with seamless synchronization and compatibility testing across multiple iOS and Android versions for consistent performance and end user experience.

• Supervised 10 Product Test Engineers across three core products and managed activities including daily scrum meetings, test case reviews, triage of outstanding tickets, and automation best practices.• Created QA roadmap, including goals, objectives and project plans across three product lines including mobile (iOS and Android) and web-based applications.• Led continuous process improvements in efficiency and testing methods in addition to creating SQL scripts for back-end testing and create executable testing methods for all technology platforms.• Designed testing workflow and automated reports including dashboards for each product, traceability matrix and test reports in JIRA to capture data and analyze for optimized coverage.• Continuous improvements to testing strategy for End-to-End, UAT, SIT, and Performance Testing.

-Managed 5 Product Test Engineers to ensure on-time, quality delivery of software applications.-Drafted all required SDLC and validation documents.-Coordinated and managed the testing process including creation of test scripts, supporting user acceptance testing and executing IQ and OQ test scripts.-Assisted with the development and documentation of testing processes and procedures.-Set clear productivity and quality objectives for the assigned staff and track progress on individual bases.

• Created and implemented client-based validation process and achieved 50% increase in system releases with less than 1% escaped defects. • Responsible for coordinating and managing the testing process including the creation of test scripts, supporting user acceptance testing and executing IQ and OQ test scripts Assists with the development and documentation of testing processes and procedures.• Designed test plans and identify strategic initiatives to improve quality and velocity.• Tested mobile applications on iOS and Android operating systems across different versions.• Provided test support during End-to-End, UAT, SIT, and Performance Testing

• SME for testing efforts for 3 high profile clients. • Led testing efforts for complete platform replacement, including implementation and testing of new technology stack.• Analyzed system specifications and business requirements to develop test tools and solutions on case by case scenario.• Communicated and developed relationships with client representatives, project stakeholders and development to gather business requirements and develop testing strategy to meet customer needs. • Drafted all required SDLC and validation documents, and facilitate the review and approval of all documents.• Provided test support during End-to-End, UAT, SIT, and Performance Testing

• Increased traceability matrices completion by 200% within 3 months after standardizing document templates. • Executed test cases for technology platforms including Interactive Voice Response (IVR) and Interactive Web Response (IWR). • Executed testing tasks, isolated problems, reported bugs, and regressed and closed bugs.• Worked and collaborated with other members of the team to create traceability matrices.• Provided testing support on development, system testing, UAT and Production environments.

• Analyzed system specifications and business requirements and helped create detailed Test Plan. • Created Test Cases to check the functionality of application• Conducted Stress and Load Testing.• Migrated manual test cases into UnFuddle using Web and Java add-in’s and advanced functions using VB Script.• Exported Test Cases using Excel into Quality Center and converted them into Test Scenarios for automating in Test Plan and Test Lab module.• Executed test cases developed with developers and COO to perform functional testing on the securities business reporting application.• Created test scenarios for the payment module as per the Business Requirements and the Technical specification documents on Sandbox.• Conducted discussions and meetings with designers to understand the application and the overall functionality of the system.• Evaluate various elements of beta Web site on test server and document bugs/problem areas.• Quality review of resolved Web site bugs and delegate additional repair work to staff.• Coordinated use case and completion of testing projects with team members.• Prepared weekly and monthly status reports for managerial reference.• Bug reporting and closure.

Summer job via Placement Pros/Kelly Services/Wollborg Michelson.