Develops and implements a sales strategy for K-12 Education customers through a team of frontline Account Executives by utilizing previous Education industry experience to strategically focus on acquiring new sales, retaining customers, and improving channel metrics, all while delivering exceptional customer solutions. As the team leader, I inspire and coach the team to achieve strong performance outcomes and play a crucial role in driving the strategy and execution within T-Mobile's new K-12 Education sales division. The team creates sales strategies to support Education business sales, collaborates with cross-functional teams to identify retention opportunities, maintains the existing customer base, and supports additional non-sales and administrative functions related to K-12 success.

Notable AchievementCreated taskforce and framework for the largest Telcom and Library partnership in US history Proven Impact• Customer Engagement / Retention • Data Analyses • Grant / Funding Management • Partnership Development • Public Speaking• Program Development • Research • Talent Development

ILG Firm is a certified minority woman-owned business providing comprehensive evaluative services for education and non-profit organizations' executive leadership teams. We are a full-service operation that conducts program, design, process, outcome, solutions, and impact evaluations. The ILG Firm team will construct and administers instruments (e.g., surveys, interview protocols), collect data, analyze, report, and provide tactical strategies for stakeholders at all levels. With our extensive experience in education, professional learning, research, strategic planning, and data mapping, we aim to lead efforts leveraging evidence-based method that is proven to inform, align, and drive productivity, efficiency, and the highest levels of success. While our evaluation services are foundational, we also offer leadership with planning, coaching, and implementation of data-informed strategies.Notable AchievementResearch and implementation plan for national education communication initiative Impact• SWOT Analysis• Organizational Transformation Systems• Program Roadmaps• Change Management Planning• Research• Content Development

Notable AchievementLead the partnership and strategy for closing the largest partnership in the company's historyImpact • Accountabiity • Customer Success • Base Managemement, growth, and expansion • Data Analysis & Data Operationalization • Partnership Development• People Leadership • Persona Mapping • Public Speaking • Research • ROI Evaluation • Set Vision and Direction • Strategic Planning • Training & Resource Enablement

Notable AchievementCurated strategizes and executed plan to close the most significant partnership in the company’s history Impact• Budget Management• Data Management• Educator Advocacy• Market Analysis• Partnership Development• People Leadership• Research• Student Advocacy• Strategy Planning

Notable AchievementMaintain the highest levels of participation for 1. 4 million students for 4/4 yearsImpact• Budget Management• Community Relations• Education Research • Field Staff Management• Government Relations • Large Scale Staff Assessment & Staff Development • Marketing: Campaign Planning • Market Research• Media Relations • Organization Branding • Program Evaluation • Public Speaking• Project Management• Staff Mentoring & Recruitment

Notable AchievementDeveloped and implemented the first statewide testing irregularity reporting systemImpact• Budget Management• Business Audits Administration• Education Research• Government Relations • Partnership Development • Policy Advisory• Professional Development Administration• Professional Mentoring • Project Management• Program Auditing• Public Speaking

Notable AchievementDevelop and implemented a workforce development program for homeless population, 100% grant fundedImpact• Administrator • Curriculum Author • Community Outreach/Field Specialist • Elementary Lead Teacher• Grant Writer• Researcher/Trainer