• Reviewing customer’s prescriptions to ensure accuracy, ascertain the needed drugs, and evaluate their suitability.• Providing the customer with information and advice regarding drug interactions, side effects, dosage, and proper medication storage.• Compounding and dispensing medications as prescribed by physicians and other health practitioners.• Ensuring understanding of the customer’s needs by conducting necessary questioning and providing assistance when necessary.• Achieving sales targets by using sales techniques, up-selling, and cross-selling of all Super-Care categories.• Ordering and purchasing pharmaceutical supplies, medical supplies, or drugs, maintaining stock storing, and handling.• Adhering to local rules and regulations regarding pharmacy activities, including but not limited to preparation, labeling, and delivery of medication and other pharmaceutical supplies.• Maintaining and reporting the pharmacy’s records as required by the external authorities (i.e. Dubai Health Authority, Ministry of Health).• Advising customers on the selection of medication brands, medical equipment, or healthcare supplies and training them on how to use the devices (i.e. blood pressure devices, diabetes monitors, etc.).• Developing strong working relationships with local physicians and healthcare practitioners to strengthen the Division’s business.• Liaising with insurance companies to process insurance on time and resolve billing issues.• Handling daily operational tasks such as inventory management, expiry management, merchandising, etc.

• Achieving and exceeding sales targets, resulting in acknowledgment as the Best Achiever & Star of the Year.• Successfully promoting pharmaceutical products, enhancing product awareness, and driving sales.• Establishing positive relationships with key stakeholders, including physicians and pharmacists.• Monitoring market trends, providing valuable insights for product improvement and strategic planning.• Utilizing strong communication and negotiation skills to consistently exceed sales targets.Demonstrating in-depth knowledge of medical products, therapeutic areas, and industry regulations.

- Best Achiever Recognition: Acknowledged as the Best Achiever during the tenure.- Providing exceptional pharmaceutical care and customer service.- Dispensing medications accurately, ensuring safe prescription management.- Evaluating patient medications for safe and effective therapy outcomes.- Communicating effectively with healthcare professionals for optimized patient care.- Coordinating with wholesalers to ensure timely drug deliveries.- Staying current with new drugs, treatments, and updated guidlines.- Maintaining effective inventory control and ordered medications.- Integrating health insurance expertise into daily operations, ensuring seamless processing for patients.- Demonstrating proficiency in computer systems for efficient workflow.- Staying compliant with relevant laws and regulations.- Managing heavy workloads, and maintaining a high standard of service.

- Managing heavy workloads, and maintaining a high standard of service.- Providing exceptional pharmaceutical care and customer service.- Dispensing medications accurately, ensuring safe prescription management.- Evaluating patient medications for safe and effective therapy outcomes.- Staying current with new drugs, treatments, and updated guidelines.- Integrating health insurance expertise into daily operations, ensuring seamless processing for patients.- Demonstrating proficiency in computer systems for efficient workflow.- Staying compliant with relevant laws and regulations.

- Specialized training in providing drug search services through the Drug Information Centre (known as 5959).- Gained proficiency in handling inquiries related to medications, drug interactions, and healthcare services.- Developed strong communication skills and the ability to convey drug-related information clearly and accurately.- Received training in logistics and stock management within the State Logistics Department.- Gained insights into the efficient handling of medical supplies, inventory control, and stock optimization.- Contributed to the logistical aspects of medical supply management, ensuring a streamlined and organized workflow.

- Engaged in comprehensive training in patient interactions, medication dispensing, and pharmaceutical care.- Worked directly with patients, ensuring accurate prescription management and delivering high-quality pharmaceutical services.- Acquired hands-on experience in the day-to-day operations of Pharmacy Number One, focusing on patient well-being.