Managed various activities of Medical administration department.Performed technical training for Medical Officers' clinical induction, routine training of RMO, duty roster management, hours calculation.Performed various task of team management for team of 100+ MOs.Pre-operative patient management for schedule management of Surgeries.Management of Day to day data of various department and reporting of the same.

 Managing all the activities related to Transplantation programme, i.e., Patient legal file process, conducting Hospital based Ethics committee for Organ Transplantation, coordination for Gujarat Government Ethics committee for organ transplantation, Transplant License renewal, inspection coordination, liaison with government authorities regarding organ transplantation and many more. Organ Transplant Data maintenance and records keeping. Coordination with doctors, patient and other staff for quality services to patients. Organized patient files and streamlined operations to improve efficiency. Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents. Medical Administrative duties in supervision of Chief Medical Administrator. Organized paperwork such as charts and reports for office and patient needs. Completed skilled administrative work to support all office staff and operational requirements. Prepared and maintained accurate digital health records for patients. Prepared and Reviewed Patients' Mediclaim file for day to day communication with TPAs.

 Overall administration duties of medical administration, quality and Purchase (Tender). Rotational posting in different departments of administration. Organized paperwork such as charts and reports for office and patient needs. Prepared, Published, assessed and managed complete process of various Tenders for Institutional Purchases as per Government of Gujarat rules. Completed skilled administrative work to support all office staff and operational requirements. Provided educational documents and pamphlets to patients. Maintained excellent attendance record, consistently arriving to work on time. Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes. Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.

 Coordinated legal and documentation process of liver transplantation in conjunction with government authorities. Collected and managed liver transplant patient's legal documents for transplant ethical committee approval. Prepared and submitted application for approval of Transplant License of Hospital. Demonstrated clear written and oral communications skills when working with health care professionals, patients and caregivers. Reviewed medical testing requests to determine validity of diagnostic testing requests. Performed duties of ensuring quality standards of hospital as per National Quality Standards, Maintaining and collecting data related to Quality management, submission of quality indicator data to Quality Council of India, Co-ordinating with national office personals for various activities regarding Quality accreditation, carryout quality assurance and improvement programme, participating in quality assessments, Conduct of Mock drills / Survey / Audit, Ensuring functioning of various committees, Co-ordinating in Healthcare related various award participation, Define the training requirements as per requirement for continuous Quality Improvement & Quality standards.

 Performed duties of ensuring quality standards of hospital as per National Quality Standards (i.e., NABH), Maintaining and collecting data related to Quality management, submission of quality indicator data to Quality Council of India, Co-ordinating with national office personals for various activities regarding Quality accreditation, carryout quality assurance and improvement programme, participating in quality assessments, Conduct of Mock drills / Survey / Audit, Ensuring functioning of various committees, Co-ordinating in Healthcare related various award participation, Define the training requirements as per requirement for continuous Quality Improvement & Quality standards. Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing. Completed skilled administrative work to support all office staff and operational requirements.Coordinated various Medical Post Graduation courses (like Diplomate of National Board, Indian Diploma in Critical Care Medicine, etc.) of institute accredited by national apex governing board. Prepared and submitted application for conducting educational courses at hospital premises. Efficiently managed day-to-day educational operations, including lesson planning, student guidance, curriculum implementation and continuous improvement of industry best practices.

 Coordinated various Medical Post Graduation courses (like Diplomate of National Board, Indian Diploma in Critical Care Medicine, etc.) of institute accredited by national apex governing board. Prepared and submitted application for conducting educational courses at hospital premises. Efficiently managed day-to-day educational operations, including lesson planning, student guidance, curriculum implementation and continuous improvement of industry best practices.

 Paid or denied medical claims based upon established claims processing criteria. Followed up on potentially fraudulent claims initiated by claims representatives. Collaborated with claims department and industry anti-fraud organizations to resolve claims. Reviewed provider coding information to report services and verify correctness. Used administrative guidelines as resource or to answer questions when processing medical claims. Managed large volume of medical claims on daily basis. Evaluated accuracy and quality of data entered into agency management system. Reviewed charts and flagged incomplete or inaccurate information. Maintained accuracy, completeness and security for medical records and health information. Interacted and communicated easily with department personnel and public. Communicated effectively with staff, patients and insurance companies by email and telephone.