• successful solution development and implementation of the ITSM and VRM modules as Lead Developer• acting as a technical bridge and driving strong collaboration to understand needs prior to developing user stories • working with the client team to create an effective way to improve processes• configuring all aspects of the platform with custom client and server-side advanced scripts, flows, and 3rd party integrations, training operational staff to maintain the platform

• performing platform support, maintenance and development of Event Management and ITOM Modules as Developer under the supervision of senior staff• hands-on experience in creating flows, applying Business Rules and Clients Scripts• supporting business analysts in customer interactions• assisting in the preparation of technical documentation

I participated in several weeks of risk management training.

I support the promotion of Deloitte Digital's offerings to students through activitieson campus and on social media.