Sr. Program and Project Manager with a solid mix of technical and management skills. Experience has led to being extremely adept in balancing complex and high project loads. Routinely takes decisive action in ways that work to maximize results while minimizing adverse reactions. Uses highly developed interpersonal and communication skills to build and nurture effective relationships and partnerships with other internal leaders and individual contributors, as well as with executive levels of both internal and customer organizations.Roles fulfilled include:• Sr. Program Manager • Director of Client Service• Project Manager • Client Service Manager• Product Manager Specialties: Program Management, Project Management, Client Account management, Systems Implementation, Infrastructure and Network Implementation, Problem Solving, Professional Services Delivery, Professional Services Management, Engagement Management, Management Consulting Solution Development and Delivery Management, Business Process Transformation, Process Development, Process Management.