AeroLeads people directory · profile
Douglas Ramsey Email & Phone Number
Director of Customer Success
at
Portside
1 work email found
@portside.co
9 phones found area 650, 714, 510, 562, and 415
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Director of Customer Success
Location
San Francisco Bay Area, United States
Company size
Who is Douglas Ramsey? Overview
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Quick answer
Douglas Ramsey is listed as Director of Customer Success at Portside, a with 23 employees, based in San Francisco Bay Area, United States. AeroLeads shows a work email signal at portside.co, phone signal with area code 650, 714, 510, 562, 415, and a matched LinkedIn profile for Douglas Ramsey.
Douglas Ramsey previously worked as Head of Hosting Customer Success at Portside and Manager of Customer Success at Stellar Labs, Inc.. Douglas Ramsey holds Bachelor Of Arts (B.A.), Strategic Management from Dominican University Of California.
Company email context
Email format at Portside
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{first_initial}{last}@portside.co
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AeroLeads found 1 current-domain work email signal for Douglas Ramsey. Compare company email patterns before reaching out.
Profile bio
About Douglas Ramsey
I have a strong work ethic and have attained success working as a Customer Success Manager. I have experience working with international, enterprise-level clients down to smaller companies with 20 or fewer employees. This is further enhanced by the attainment of a BA in Strategic Management in 2009 and over 13 years working as a private aviation dispatcher/coordinator. My skills are transferable across industries and I have a wide breadth of knowledge.
Listed skills include Flight Coordination, Retail Management, Aviation Operations, Charter, and 21 others.
Current workplace
Douglas Ramsey's current company
Company context helps verify the profile and gives searchers a useful next step.
Portside
7 roles · 22 years
Douglas Ramsey work experience
A career timeline built from the work history available for this profile.
Head Of Hosting Customer Success
Manager Of Customer Success
Combining Customer Support and Customer Success under one umbrella at Stellar Labs. Bringing two teams together to gain efficiency, maintain high support satisfaction, and lower customer churn.
Apr 2022 - May 2023
Customer Success Manager
100% remote work position. Direct accountability within this techstartup, developing specialized software for the private aviationindustry. Day to day account management of companies andthe onboarding clients onto a SaaS platform. Objectives includereducing client churn, increasing the subscription base, and bothsupport as well as educate users of the platform to maintain highsatisfaction metrics.● Client satisfaction, retention through effective and timelyaccount management and diligent follow-up● Onboarding and Tech Support of clients for SaaS productsand integrations with existing software● Client server/data migrations to the company’s cloudplatform● Project manager for on-premises based clients● Represent company at national trade shows/events● Continually watching for ways to streamline processes andincrease efficiency
Apr 2018 - Apr 2022
Flight Coordinator/Operations
Responsible for flight coordination, scheduling, logistics andrecord keeping for employees and aircraft. Primary Point ofContact for VIP clients, vendors, government agencies as well ashandled escalated difficulties.● Regulate pilot on-duty hours and maintained trainingrecords per federal/company guidelines● Monitor maintenance schedules for aircraft● Monitor compliance for government agencies.● Offer sales quotes to potential customers and specialprojects as assigned● Office administration, management and operationalcontrol of assets● Administration of the Quality Assurance Program (self auditprotocol)
Nov 2010 - Apr 2018
Flight Coordinator
High Stress/High-Demand position within the company AviationOperational Control Team. Working with minimal supervision,detail oriented, and self-reliance were daily aspects for this role.Responsible for flight logistics and coordination to satisfy both ourcustomers as well as comply with Federal Aviation Regulations91/135.● Regulate pilot on-duty hours● Monitor maintenance schedules for 45+ aircraft● Extreme times sensitive coordination for California DonorTransplant Network
2005 - Nov 2010
Apr 2000 - Nov 2001
Team & coworkers
Colleagues at Portside
Other employees you can reach at portside.co. View company contacts for 23 employees →
AS
Alexey Svetlenko
Colleague at PortsideGreater Munich Metropolitan Area, Germany
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AL
Alexey Lazarev
Colleague at PortsideUkraine
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MS
Milena Saikina
Colleague at PortsideValencia, Valencian Community, Spain
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NG
Nadezhda Gavryliuk
Colleague at PortsideUkraine
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OC
Oksana Chorna
Colleague at PortsideUkraine
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CC
Craig Cooper
Colleague at PortsideBoise, Idaho, United States
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DM
Dasha Melnyk
Colleague at PortsideGreater Valencia Metropolitan Area, Spain
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EM
Erik Mckelvey
Colleague at PortsideVictoria, British Columbia, Canada
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AZ
Andrii Zhandra
Colleague at PortsideKhmelnytskyi Metropolitan Area, Ukraine
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TG
Tetiana Gramma 🇺🇦
Colleague at PortsideKyiv, Kyiv City, Ukraine
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Alexey Svetlenko
Colleague at PortsideGreater Munich Metropolitan Area, Germany
View →
AL
Alexey Lazarev
Colleague at PortsideUkraine
View →
MS
Milena Saikina
Colleague at PortsideValencia, Valencian Community, Spain
View →
NG
Nadezhda Gavryliuk
Colleague at PortsideUkraine
View →
OC
Oksana Chorna
Colleague at PortsideUkraine
View →
CC
Craig Cooper
Colleague at PortsideBoise, Idaho, United States
View →
DM
Dasha Melnyk
Colleague at PortsideGreater Valencia Metropolitan Area, Spain
View →
EM
Erik Mckelvey
Colleague at PortsideVictoria, British Columbia, Canada
View →
AZ
Andrii Zhandra
Colleague at PortsideKhmelnytskyi Metropolitan Area, Ukraine
View →
TG
Tetiana Gramma 🇺🇦
Colleague at PortsideKyiv, Kyiv City, Ukraine
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2 education records
Douglas Ramsey education
Bachelor Of Arts (B.A.), Strategic Management
Agricultural Biology
FAQ
Frequently asked questions about Douglas Ramsey
Quick answers generated from the profile data available on this page.
What company does Douglas Ramsey work for?
Douglas Ramsey works for Portside.
What is Douglas Ramsey's role at Portside?
Douglas Ramsey is listed as Director of Customer Success at Portside.
What is Douglas Ramsey's email address?
AeroLeads has found 1 work email signal at @portside.co for Douglas Ramsey at Portside.
What is Douglas Ramsey's phone number?
AeroLeads has found 9 phone signal(s) with area code 650, 714, 510, 562, 415 for Douglas Ramsey at Portside.
Where is Douglas Ramsey based?
Douglas Ramsey is based in San Francisco Bay Area, United States while working with Portside.
What companies has Douglas Ramsey worked for?
Douglas Ramsey has worked for Portside, Stellar Labs, Inc., Ctp Aviation, Llc, Solairus Aviation, and United Airlines.
Who are Douglas Ramsey's colleagues at Portside?
Douglas Ramsey's colleagues at Portside include Alexey Svetlenko, Alexey Lazarev, Milena Saikina, Nadezhda Gavryliuk, and Oksana Chorna.
How can I contact Douglas Ramsey?
You can use AeroLeads to view verified contact signals for Douglas Ramsey at Portside, including work email, phone, and LinkedIn data when available.
What schools did Douglas Ramsey attend?
Douglas Ramsey holds Bachelor Of Arts (B.A.), Strategic Management from Dominican University Of California.
What skills is Douglas Ramsey known for?
Douglas Ramsey is listed with skills including Flight Coordination, Retail Management, Aviation Operations, Charter, Operations Management, Business Aviation, Team Leadership, and Customer Service.
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