Ankita M. Email & Phone Number

Dwarka, Delhi, India

• Liaison with the Ministry of Health and Family Welfare to support with application preparation, policy implementation and compliance to licenses such as MTP Act, PCPNDT, Registration for Transplantation of Human Organ, and Delhi Nursing Home Registration Act• Oversee smooth operations of Radiology, Laboratory and Blood Storage, Out Patient Departments including Preventive Health Program, Pediatric and Neonatal ICUs, OBGYN, Pediatrics and Gastroenterology departments• Participate and organize committee meetings such as Operation Theatre Meeting, Hospital Infection Control, Medical Records Department • Formulate, implemented, and reviewed compliance to Standard Operating Protocols and adherence with NABH 5t6h edition policies hospital wide

• Manage daily Operations, handle Human Resources (including interviewing, hiring, and onboarding) for new and existing staff, monitor budget, plan and coordinate services, and ensure excellent patient care by liaising with clinical team comprising of 24 staff and 9 providers; address patient complaints and incidents• Instrumental in leading implementation of $ 1 Million Health Canada funded 3-year grant for Substance Use and Addictions by hiring new staff, troubleshooting operational issues, and contingency management• Develop and submit Quality Improvement Plan 23-24 for Ontario Health. Monitor clinical data, quality initiatives, action plans, and implement change as necessary • Employer representative for negotiating First Collective Agreement; participate in ongoing bargaining • Collaborate with external partners, agencies, and ministry representatives to expand services for clients • Chair for daily morning Rounds, Quality, and Incident Committees. Attend Occupational Health & Safety, All Staff, and Board Meetings

New Delhi, Delhi, India

• Quality of 914 top tasks and activity work plans for Biennium 2020 – 2021 checked, graded and recommen- dations for improvement provided to 22 Budget Centers (BC). Final overall improvement seen at 96%• Monitored BCs’ 20 evaluations and helped develop SE Asia Regional Evaluation Workplan 2018-2019

Gurgaon, India

• Managed operations of Neurosciences, Critical Care, and Pediatric ICUs. Engaged with Intensivists, Nursing, Billing, etc., to enhance the quality of patient care, conflict resolution, risk mitigation, and customer service• Acted as change agent for large-scale quality projects to inspire an improvement culture. Team Lead for Restricted Antimicrobial Stewardship and led 100% digitization of 7 major clinical forms in ICUs• Reviewed Joint Commission International (JCI) accreditation standards facilitating, guiding, giving advice, and supporting planning and coordination of Quality and Accreditation-related activities ensuring readiness

Cedar Rapids, Iowa

• Achieved improvement in top 5 KPIs by leading, training, and monitoring quality initiatives, evaluating root causes for project issues, recommending innovative strategies for improved outcomes and follow-up• Built reports on quality data and deliverables, analyzed, tracked, trended, and followed-up on organizational performance data, metrics, benchmarks, and strategic goals to make recommendations to Senior Leadership• Developed educational materials for clinical and non-clinical staff to support strategic approach to advance a culture of learning and continuous improvement; taught correct usage of Electronic Health Record system• Co-chaired and organized large group Quality meetings delivering presentations to the Board, C-Suite

Dallas/Fort Worth Area

Dallas/Fort Worth Area

Dallas/Fort Worth Area

Dallas/Fort Worth Area

New Delhi Area, India

Master'S Degree, Health/Health Care Administration/Management, 3.4

Bachelor'S Degree, Dentistry, 4.0

Activities and Societies: Delhi Dental Council

Schooling