• Providing excellent customer service by promptly addressing billing inquiries and resolving payment issues.• Collaborate with team members to ensure smooth restaurant operations, assisting in various duties as needed.

• Efficiently and accurately handling cash transactions, including cash, credit, and debit payments.• Balance cash drawer at the end of each shift, reconciling transactions and preparing deposits for bank pick up, ensuring accuracy and compliance with cash handling procedures.• Utilizing point of scale system to scan and record items accurately, apply for discounts and promotions, and generate customer receipts.

• Enhanced customer service experience through friendly interactions and efficient service during checkout. • Assisted in training new employees on cashier procedures and customer service best practices.• Processed returns, exchanges, and payments accurately and adhered to company policies.

• Handled customer inquiries and transactions in a fast-paced retail environment, ensuring customer satisfaction.• Received recognition for excellent customer service at Tim Hortons.• Developed a thirst for excellent customer service and a strong work ethic working in a team environment to enhance customer service.