Elaine Mathis Email & Phone Number

Orlando, FL, US

Orlando, Florida, United States

Contributes to global market research and data analysis initiatives that advance the association’s mission of promoting safe operations, global development, and commercial success within the amusement parks and attractions industry. Aids in the execution of tailored qualitative and quantitative market research studies, overseeing vendor relationships.

Orlando, Florida Area

Implement strategic initiatives which drive the organizational performance of the company. This includes conducting advanced analyses to determine development opportunities, examining the efficiency of staff and existing tasks, determining functional approaches that align with company strategy, streamlining existing operations and tasks, and overseeing the.

Orlando, FL

Conducted literature reviews, developed hypotheses, collected and analyzed data, and wrote academic papers focused on events, tourism, and wearable technology. Created surveys using Qualtrics. Identified appropriate analytical tools and methods for data analysis. Used SAS and SPSS to clean data and perform analyses including: generalized linear models.

Blacksburg, VA

An elected graduate student position, responsible for planning and hosting all graduate student events. Led a committee of 8 program chairs and volunteers for each event. Developed event themes, selected venues and dining, recruited vendors, trained volunteers, created marketing material, purchased decorations, hired entertainment and obtained necessary.

Blacksburg, VA

Conducted literature reviews, developed a theory of co-creation, created theoretical models of the co-creation process, analyzed survey data with SAS, reported findings in academic papers and a book chapter.

Tucson, AZ

Worked at the front desk at the Lodge on the Desert, part of the Coastal Group hotel chain. Greeted and registered guests with a smile, answered phone calls, provided prompt and courteous service, answered questions, provided information about the area and created room reservations and group blocks. Created standards of procedure and daily checklists per.

Orlando, FL

Interned at the front desk of Disney’s Grand Floridian Resort and Spa. Upheld Disney’s high service standards. Greeted guests and checked them into their assigned rooms, provided information about the resort and theme parks, exchanged currency, and created magical moments. Shadowed other areas of the resort including the back office and bell service.

Tabernash, CO

Greeted guests, performed daily check-ins and -outs, assigned guests to rooms, answered phone calls, sold and created room reservations and group room blocks. Gained experience assisting with event planning; offered site tours to potential corporate groups and wedding parties, set-up prior to the event, served food and drinks in the restaurant.

Flagstaff, AZ

Cleaned rooms after guests checked out and for those staying multiple nights. Replaced guest amenities and supplies in rooms, replaced dirty linens with clean items, made beds, and cleaned bathrooms.

Doctor Of Philosophy (Ph.D.), Hospitality Administration/Management, 3.869

My dissertation utilized a partial least squares structural equation model to test my structural model and test the relationships between.

Master Of Science (M.S.), Hospitality And Tourism Management, 3.97

Activities and Societies: The Graduate Student AssemblyMy thesis utilized a structural equation model to test my structural model and test.

Bachelor Of Science (B.S.), International Hospitality Management, 3.91

Activities and Societies: National Honor Society, Alpha Delta Pi Sorority, Panhellenic Delegate, Campus Community Coalition