Dennis Lawrence Email & Phone Number

Outsourced to New Era Technologies to manage IPT and network migration projects for 21 sites worldwide as part of rebranding exercise from Johnson & Johnson (JNJ) to Kenvue.Responsibilities:• Plan, lead, and manage IPT voice and network migration for covering 21 sites worldwide.• Organizing project activities and conducting meetings with Kenvue & JNJ stakeholders including Project Manager, Change Management, CAB, network & voice SME, local Business, local in-country vendors, telco service providers and internal teams. • Conduct and manage risk and issue arises in the project and provide with mitigation plans.• Managed remote and onsite engineers to perform project implementation.• Regularly communicate project status with stakeholders and participate in weekly governance & global project meeting. • Work closely with Program Manager resource arrangements and allocations.• Manage project triple constraints, SPI & CPI and evaluate project performance ensuring deadlines are met.• Handle project documentation including change prerequisites, change orders, purchase orders, invoicing, operations handover, and project closure.

Outsourced to TechMahindra ICT Services to manage MS Teams deployment for Standard Chartered Bank worldwide.Responsibilities:• Lead and managed MS Teams rollout for 62 countries with collaboration of Program Manager from Standard Chartered Bank and various teams such as Engineering, Compliance, ESS, GSD, Guru Bar, EUS Communication Services, Country Compliance, and respective Country Technology Managers.• Run daily project Standup to get update on currents issue, new feature releases, identify risk & mitigations steps and R&D of new releases.• Communicate with Cyber Security and Data Leak Protection Team on new feature releases to ensure there is no data leak or security violation or threat to the Bank.• Prepare, coordinate, and manage MS Teams deployment tracker on weekly basis to identify new joiners, user movement and leavers. • Work closely with Automation MS Team to automate MS Teams deployment via Taskbot (automated user deployment), team creation, removal of MS Teams access removal and identify & address data inconsistency between Operation reporting and Taskbot.• Answer queries from ends users on their eligibility to have MS Teams. Direct users to respective Line of Business or SPOC if user required further update on his or her compliance restrictions. • Work closely with various C level VVIP support teams for MS Teams issue affecting them directly.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Lead and managed various projects for Maxis Telecommunications, AmTrust Mobile Solutions, Bolttech Insurance, FWD Insurance and MSIG Insurance.Responsibilities:• Lead and managed Cisco SDWAN project implementation project for Maxis Telecommunication’s client (Astro, Proton, Shell, Malaysian Internet Government, Natural Avenue Sarawak). • Lead and managed rebranding and O365 email migration for AmTrust Mobile Solutions which was acquired by Bolttech & FWD for 7 tenants worldwide. • Lead and managed technology refresh (Cisco Checkpoint Firewall and Cisco network switches) MSIG Insurance. • Lead and managed IT Helpdesk and Managed Services for AmTrust Mobile Solutions for Malaysia, Indonesia, Philippines, and India. • Lead and managed network and internet access point setup for TRX Exchange Tower.• Chaired project meetings (daily huddles, kick-off, weekly and status update meeting) with stakeholders. Established relations with procurement, logistic and account and finance teams to ensure project objectives and deliverables are achieved.• Negotiate with vendor, partners, and client on project deployment to ensure project is delivered on time and on cost.• Stakeholder management and communicating effectively to all the stakeholders on time on project development and issues.• Manage project triple constraints, SPI & CPI and evaluate project performance ensuring deadlines are met.• Handle project documentation including change prerequisites, change orders, purchase orders, invoicing, operations handover, and project closure.

Cyberjaya, Selangor, Malaysia

Lead and managed Request for Services (RFS) and virtual P2V migrations projects for Standard Chartered Bank in Malaysia, Hong Kong, Singapore, and India.Responsibilities:• Lead and managed Request for Services (RFS) projects for Standard Chartered Bank in Malaysia, Hong Kong, Singapore, and India. • Lead and managed physical to virtual (P2V) migrations Standard Chartered Bank. Coordinate with various teams both internal and customer teams to perform P2V migrations.• Established relation with procurement teams in Hong Kong to raise Shopping Cart, PO, and order management to purchase hardware and services for the project.• Chaired project kick-off meetings, daily huddles, and ad-hoc meeting with stakeholders from multi-cultured environment.

Malaysia

Lead and managed technical projects for IBM Global Delivery Center Germany and Australia delivering high level projects for major clients in broadcasting, poultry, and Insurance.Responsibilities:• Lead and managed IT infrastructure projects for AIA Australia remotely. Aligned with customer’s request to execute projects and coordinated implementations with group of 4 -5 engineers from various teams such as platform, storage, database, monitoring, backup, network, solution architects, data center team and application.• Lead and managed network refresh and managed services project to Ingham’s Australia (leading poultry-based food processing company). Executed projects for 6 sites concurrently and facilitated with multiple vendors and teams from both Australia, Malaysia, India, and China.• Lead and Managed IT infrastructure projects for Germany based European largest satellite broadcasting service provide (ProSieben). Aligned with technical teams to lead projects such as network migration, virtual and physical server deployment, storage upgrade / expansion, tape library upgrade / expansion, SAN switch migrations, backup implementations, Firmware upgrade on mission critical servers & applications.• Built a strong relationship with procurement teams from China & India and Finance team from Malaysia to raise Bond Cart, PO, and order management to purchase hardware and services for the project.• Supervise and control project budget and cost. Planned financial forecast and actual reporting on each project for client billing.

Selangor, Malaysia

Being a Senior IT Executive, was in-charged for Sapura Acergy vessel (Sapura3000) VSAT communication, IPT and IT devices onboard including monitoring health 24 x 7 x 365.Lead and manage vessel’s technology refresh project and revamped vessel’s network infrastructure by creating network diagram from scratch. Implemented network access control system onboard to deny unauthorized bandwidth usage which affecting the vessel’s network.Responsibilities:• Lead and managed technology refresh and network project for vessel. Aligned and supervised multiple vendors for project deployment. Coordinating with captain and chief engineer on the project implementation.• Administered and supported IT infrastructure onboard including VSAT. VOIP, and all IT equipment onboard.• Developed and administered DR Recovery Plan. Perform DR test simulation tests to ensure DR plan and infrastructure works as expected.• Revamped vessel’s network infrastructure and implemented Network Access System to limit bandwidth utilization by crew for non-business purpose and removed unauthorized devices from accessing vessel’s network.

Selangor, Malaysia

Strateq is an IT Service Integrator company in Malaysia for 34 years and was the 1st company in Malaysia introduced Data Center and DR hosting. Strateq is CMMI level 5 company which provides solutions for oil & gases retailers, total computerize healthcare system for government hospital, IT infrastructure and call center.Responsibilities:• Lead and managed high valued program for Tenaga Nasional Bhd to procure new storage, servers, migrate primary data center including cabling works, network migration, DWDM upgrade and SAP migration. Coordinated and supervised group of 5 sub-contractors and 4 internal engineers for project implementation.• Lead and managed data center built from scratch including IT infrastructure setup for Perkeso Rehabilitation Center in Melaka. Supervised and coordinated group of 6 sub-contractors, internal engineers and site supervisor for project implementation.• Lead and managed IT infrastructure setup for Shell Sarawak Seismic project. Coordinated with 2 onsite engineers and managed hardware delivery with vendors.• Lead and managed backup consolidation for Taylor’s University and 3 campuses. Coordinated with vendor for hardware and software delivery and supervised 2 engineers during project implementation.• Lead and managed P2V migration project Agro Bank including hardware and software procurement. Lead team on 3 engineers to setup P2V environment and perform migration.• Lead and managed Regional IT Helpdesk setup for Texas Instruments for Malaysia, Philippines and Taiwan. Coordinated team of 3 engineers to setup up the call center. Aligned and motivated team of 10 call center agents during pilot run.• Chaired project kick-off meetings with 50 stakeholders from various department and sub-contractors.• Controlled the project costing and time to ensure projects are delivered on time and on budget.

Shah Alam, Selangor

Air Products is a world-leading Industrial Gases company operating for nearly 80 years. The Company provides industrial gases and related equipment to industries, including refining, chemical, metals, electronics, manufacturing, and food and beverage. Air Products is also the world’s leading supplier of liquefied natural gas process technology and equipment.Responsibilities:• Lead and managed SAP rollout for 14 sites in Malaysia. Coordinate with vendors, Global IT team and users to upgrade IT infrastructure such as desktops and laptops for Malaysia.• Aligned with Global IT team in implementing IT policies and control. Coordinated IT audits and be part of Asia level 2 support team.• Support Unix infrastructure and application development for in-house application. Developed scripts using Unix shell scripting to simply reports generation and SQL queries. Developed SQL scripts to export data from old application / system to import into new system.• Involved in upgrading in-house application to cater for Y2K rollout.

Masters In Ict Management, Information Security

Diploma In Safety & Health Management,, Safety & Health Management

Advanced Diploma In Information Technology, Software Development

Associate Diploma In Information Technology, Software Development

Diploma In Information Technology, Software Development

Advanced Certificate In Information Technology