Drew C.
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Drew C. Email & Phone Number

Software QA Engineer at Q-softpro
Location: United States 5 work roles 3 schools
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Role
Software QA Engineer
Location
United States

Who is Drew C.? Overview

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Drew C. is listed as Software QA Engineer at Q-softpro, based in United States. AeroLeads shows a matched LinkedIn profile for Drew C..

Drew C. previously worked as ATM Helpdesk at Travelex and Application Support Specialist at Huntington Hospital. Drew C. holds Advanced Software Quality Assurance Testing Course from Computer School.

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Email format at Q-softpro

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Q-softpro

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Profile bio

About Drew C.

With 5+ years of experience as a software QA engineer, I provide testing services for web and mobile applications, ensuring quality and functionality across various platforms and devices. I have successfully completed numerous projects at Q-softpro, a leading software development company, where I analyze business and technical requirements, create and execute test cases, identify and report defects, and perform API testing using tools such as Jira, Postman, Swagger, and SQL.Prior to joining Q-softpro, I gained valuable experience in IT and customer service, working as an internal help desk support and an ATM helpdesk for global companies. I have a proven track record of resolving technical issues, facilitating IT operations, monitoring software and hardware performance, and maintaining customer satisfaction. I also have a bachelor's degree in business administration and an advanced software QA testing course certificate. My mission is to deliver high-quality software solutions that meet the needs and expectations of the clients and users.

Current workplace

Drew C.'s current company

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Q-softpro
Q-Softpro
Software QA Engineer
AeroLeads page
5 roles

Drew C. work experience

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Software Qa Engineer

Current

San Francisco, California, United States

• Provided testing services for numerous projects in the development of web and mobile applications. • Analyzed businesses and technical requirements and suggested improvements to new features.• Created, updated, and executed test cases/test sets using Jira/Xray.• Set up and configured test environment and execution of test cases for functional, integration, system, end-to-end, and regression.• Wrote SQL queries for verification of test results against HeidiSQL database.• Identified software defects, analyzed, and reported bugs, verified fixed bugs.• Performed API testing: created requests, wrote tests, and ran collections (Postman, Swagger).• Converted manual test cases in accordance with Behavior Driven Development (BDD) approach.• Worked with Selenium WebDriver, Cucumber/Gherkin Javas test automation framework, and GitHub as version control tool.• Evaluated HTML and CSS code changes with Chrome Dev Tools.• Conducted testing of mobile applications for Android platform using different physical mobile and virtual devices. • Collected and analyzed logs using ADB command tool for Android applications.• Generated test execution reports and presented test results at the team meetings, provided feedback on the application functionality and testing process. • Participated in Sprint Planning, and Sprint Retrospective meetings to discuss and develop new testing techniques/methods and process improvement recommendations.

Aug 2018 - Present

Atm Helpdesk

Prague, The Capital, Czech Republic

• Oversaw execution of all technological maintenance issues remotely or with engineers for 1000+ ATM locations, globally• Monitored global ATM troubleshooting in collaboration with engineers to achieve streamlined resolution of daily tickets• Diagnosed, troubleshot, and resolved hardware, software, and system problems, and replace defective components • Generated and maintained reports in the company database on weekly status updates and workorders

Jun 2016 - Jul 2018

Application Support Specialist

Pasadena Ca

• Served as associate of Help Desk support–administered all basic IT related issues for internal customers • Educated hospital staff; provided coaching and help desk support in relation to all company software programming • Communicated with users, specialists, and vendors for all technical troubleshooting and support

Feb 2013 - Mar 2016

Customer Service Associate And Supervisor

Los Angeles Ca

• Assisted Verizon customers with phone-related issues, resolving a high volume of daily phone calls (50+ per day)• Supervised and trained 70+ new associates; provided coaching and mentorship to ensure maximized performance and productivity • Led hiring of new associates, supervisors, and training supervisors in collaboration with human resources teams • Compiled progress reports for Regional Manager and spearheaded all scheduling of employees

Mar 2010 - Jan 2013

Supervisor And Customer Service Associate

New York State Administration Of Children Services

Albany, New York Area

• Managed a heavy volume of customer service phone calls and maintenance case reports (75+ per day) • Performed hiring, training, and supervising of new and existing associates • Collaborated weekly with senior leadership to present progress reports and provide input to implement process improvements• Aided Social Workers in preparing legal documents for court hearings

Jun 2007 - Feb 2010
3 education records

Drew C. education

Advanced Software Quality Assurance Testing Course

Computer School

Business Administration, Business Administration

Activities and Societies: Wrestling

FAQ

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What company does Drew C. work for?

Drew C. works for Q-softpro.

What is Drew C.'s role at Q-softpro?

Drew C. is listed as Software QA Engineer at Q-softpro.

Where is Drew C. based?

Drew C. is based in United States while working with Q-softpro.

What companies has Drew C. worked for?

Drew C. has worked for Q-Softpro, Travelex, Huntington Hospital, Verizon, and New York State Administration Of Children Services.

How can I contact Drew C.?

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What schools did Drew C. attend?

Drew C. holds Advanced Software Quality Assurance Testing Course from Computer School.

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