AFLCMC/LGOL

• Greeted customers and catered to each customer’s wants and needs• Accustomed to working in fast-paced environments with the ability to think quickly and independently with customer questions• Offered thorough explanation of various products and services to customers• Trained new employees of proper company protocol & various procedures• Evaluated new employees based on performance during training, and communicated with manager with trainee progress throughout training shifts in addition to their strengths and weaknesses.

• Responsible for administrative responsibilities involving sales projections, marketing, expense recording, and company letterheads.• Over seen daily operations, and managed employees to conduct daily techniques effectively. • Trained employees on greeting with open-ended questions, proper customer service, cleaning procedures, theft prevention, and overall daily procedures.• Self-motivated and confident in making independent decisions.• Created & developed training procedures for employees to follow company protocol.• Designed employee reviews to track process of all employees, and help motivate all employees to perform at their absolute best