Drew Gilbert Email & Phone Number

Columbia, South Carolina, United States

Promoted to Sales Operations Manager in January 2020 due to performance in my previous roleResponsibilities include management of the outside and inside sales team, managing the pipeline of equipment deliveries on a month to month basis and high level financial planning around the company’s P&L statement.I was in charge of equipment delivery paperwork and transfers of title. Gained valuable experience in ensuring customers received motor vehicle documentation in a timely manner.Several of the duties in my previous role, such as quote preparation and equipment ordering, are still part of my daily job responsibilities.

Lexington, Sc

Lexington, Sc

Responsibilities included preparing quotations for municipal maintenance equipment in conjunction with the outside sales team as well as inside machine parts sales over the phone and online. In addition, I oversaw the parts inventory warehouse to make sure the space was neat and organized.Key aspects of the job were to communicate closely with the outside sales team to ensure all quotes matched the specifications the customers were looking for. Once specifications were set, it fell on me to make sure our profit margins were set so that sales goals could be achieved. After purchase orders were received, it was my responsibility to order equipment and oversee the pre-delivery process.Ordered equipment and parts through SAP procurement software.Learned the CRM platform Salesforce and was responsible for logging sales opportunities into the database and tracking opportunities until close.Worked to assist in many different day to day problems that would arise due to being part of a small team. I was often the go to source of information in the office due to my organization and problem solving skills.Earned “Rookie of the Year” distinction by the company in 2018 for my first full year on the job performance

Columbia, South Carolina Area

Responsibilities included managing a diverse portfolio of commercialproperties including office, retail, medical and industrial. Properties of noteincluded the Columbia Heart Hospital, Columbia Nephrology, and the City of Columbia Police Department Evidence Storage facility.Oversaw space upfits in office, retail and warehouse buildings.Worked with both building owners and tenants on a daily basis to ensurethat both sides were happy while at the same time ensuring that allcommercial properties remained profitable.Responded to problems and emergencies in a prompt and professionalmanner.Prepared monthly reports for building owners which included a summary of all property finances and maintenance issues for the month. Also preparedannual budgets for commercial properties in my portfolio.Gained valuable knowledge into the world of commercial real estate and facilities/project management.

Responsibilities included assisting customers in a friendly and engaging manner in order to make sure their dry-good needs were met, organizing and maintaining inventory in a professional manner within a retail setting, handling cash sales without the use of a Point of Sale system, and maintaining a clean and professional looking work space.Took on lots of extra responsibility once the owner of the business became ill. Helped to maintain a profitable business in his absence.Gained valuable knowledge regarding customer service and salesmanship, the ordering and receiving of goods via third-party shipping agencies, and that developing a loyal customer base is essential for success in the business world.

Responsibilities included servicing three grocery stores on a designated route by making sure Coca Cola products were adequately stocked and organized in a clean, professional looking manner.Spent time working closely with grocery store managers and store employees to ensure the stores' needs were properly met. Gained valuable knowledge about the receiving end of supply chain management and how it impacts business.

Responsibilities included working with the Chief Curator of Collections & Research on cataloguing, marking, photographing, and researching objects in the museum's wide-ranging collections.Working at the museum forced me to balance several tasks at one time as well as learn how a museum is managed.

Responsibilities included assisting customers with their needs, doing my best to make sure a sale was completed, operating the cash register, doing inventory of the store, and ensuring the appearance of the sales floor was exceptional.Developed valuable customer service and sales skills.Learned a wide variety of products and applied that knowledge towards solving the problems of customers.

Responsibilities included taking orders from customers, operating the cash register, and serving food to customers.Gained a great deal of knowledge in the field of customer service during my employment.

Responsibilities included cleaning and setting tables, serving food, and catering to the overall satisfaction of the customer.Demonstrated excellent customer service and time management skills.Mastered knowledge of menu at fine dining establishment.

Responsibilities included operating the cash register, opening/closing the store, and selling baseball-related souvenirs to customers.Demonstrated excellent customer service and sales ability.Played an integral role in the day to day operations of the store.

Bachelor Of Arts (B.A.) - History, History

Bachelor Of Arts, History