Drew Rose

Drew Rose Email and Phone Number

Customer Service Specialist @ Greater Giving
Portland, OR, US
Drew Rose's Location
Portland, Oregon Metropolitan Area, United States
About Drew Rose

Drew is an MBA graduate with a passion for helping companies achieve their financial goals, develop their brand, and convert social media followings to real profit. They are adept at aligning communication strategies with organizational goals to inspire action and support among primary stakeholders. They have a track record of utilizing data to create compelling narratives that drive mission-focused initiatives and amplify organizational impact. - Data Driven Marketing Decisions: Drew has a proven track record of leveraging data analytics to inform marketing and communication strategies, resulting in significant increases in sales (140%), web traffic (21%), and organic media coverage.- Creative Strategy: Drew has skills in social media content creation, marketing materials designing, video editing and production. They are passionate about branding and further developing their creative portfolio. - SEO Strategies: Drew's expertise includes implementing effective Search Engine Optimization (SEO) strategies, showcasing a proficiency in optimizing online content for better visibility and engagement.- Consumer Centric Approaches: With a focus on meeting client goals and reaching priority audiences, Drew demonstrates a keen understanding of consumer behavior, applying insights to tailor strategies that resonate with target audiences.- Business Operations and Problem Solving: With six years of experience in marketing and operations, Drew has honed skills in time management, relationship management, and problem-solving. These attributes contribute to a holistic understanding of business operations, aligning well with roles in data and business analysis.

Drew Rose's Current Company Details
Greater Giving

Greater Giving

View
Customer Service Specialist
Portland, OR, US
Employees:
91
Drew Rose Work Experience Details
  • Greater Giving
    Customer Service Specialist
    Greater Giving
    Portland, Or, Us
  • Greater Giving
    Client Services Professional
    Greater Giving Jan 2024 - Present
    Portland, Oregon Metropolitan Area
    Consulting with nonprofits and schools to build websites, fundraising, and manage auctions through Greater Giving Software Provided support to clients through phone and emailResolved client inquiries and technical issues promptly and effectively.Collaborated with cross-functional teams to ensure client needs were met.Assisted in the implementation and configuration of Greater Giving software solutions.Proactively identified opportunities to enhance client satisfaction and streamline processes.Maintained accurate records of client interactions and resolutions in our CRM system.Stayed updated on product features, industry trends, and best practices to provide informed support.Contributed to the continuous improvement of support processes and resources.Upheld Greater Giving's commitment to delivering exceptional client service at every touchpoint.
  • Amazon
    Transportation Manager
    Amazon Jun 2023 - Dec 2023
    Portland, Oregon Metropolitan Area
    Utilized advanced data analysis techniques to assess transportation performance, identify trends, and generate actionable insights for transportation operation at sites within the Northwest nodeLead a team of transportation specialists and analysts, providing guidance and support for achieving departmental goalsCollaborated with cross-functional teams to identify areas for process improvement and implement solutions that enhance efficiency and cost-effectiveness
  • Willamette University Mba
    Project Consultant - Graduate Project
    Willamette University Mba May 2021 - May 2023
    Salem, Oregon, United States
    Consulted with a non-profit and created an online process for the company to obtain medical facilitators. Increased applications by 210%, meeting and exceeding the goal.
  • Nectar Markets
    Studio Management Intern
    Nectar Markets May 2022 - Jul 2022
    Portland, Oregon Metropolitan Area
    Designed and managed an auditing system for store locations in the Portland metro area to improve bud-tender processes, increase store aesthetics, and decrease the risk of OLCC fees and demeritsResearched, designed, and promoted new productsExecuted virtual meetings with multiple vendors to negotiate prices and selected the most adequate vendor and managed individual and team projects using TrelloDesigned and presented mood boards to high-level executives to gauge preferences
  • Oregon Marketing Group (Omg!)
    Digital Marketing, Internship
    Oregon Marketing Group (Omg!) Sep 2021 - Jan 2022
    Salem, Oregon, United States
    Created digital marketing materials for rotating clients.Designed logos, edited photography projects, assisted with the creation of websites, and videography production for new and returning clients including athletic apparel brands, retail stores, restaurants, fair events, and home improvement stores.
  • Linville Ridge Country Club
    Project Management Apprentice
    Linville Ridge Country Club May 2019 - Jul 2019
    Linville, North Carolina, United States
    Collaborated with cross-functional teams to manage and coordinate projects, ensuring they meet deadlines and deliverablesEngaged with stakeholders at all levels, fostering effective communication, and building strong working relationships to drive project successEffectively managed a weekly project budget $18k for 6 weeks, consistently meeting financial targets and ensuring optimal resource allocation
  • Cedar Fair Entertainment Company
    Auditor And Hiring Manager
    Cedar Fair Entertainment Company Feb 2016 - Aug 2018
    Charlotte, North Carolina, United States
    Identified bottlenecks in project workflows and streamlined processes, leading to a 25% increase in team productivityUtilized data analytics tools to generate actionable insights, resulting in data-driven decisions that improved project outcomesLed teams of over 300, fostered safe standards of work and implementing engagement strategies which improved retention by 8%

Drew Rose Education Details

Frequently Asked Questions about Drew Rose

What company does Drew Rose work for?

Drew Rose works for Greater Giving

What is Drew Rose's role at the current company?

Drew Rose's current role is Customer Service Specialist.

What schools did Drew Rose attend?

Drew Rose attended Willamette University Mba, Lees-Mcrae College.

Who are Drew Rose's colleagues?

Drew Rose's colleagues are Lisa Hettinger, Cpo, Ryan Thacker, Nicole C., Siri Lippy, Olsen Nichole, Pod Any, Brian Powers.

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