Drew Schmitz Email and Phone Number

Overseeing the Small Group and Next Step Ministry.Oversaw the organization's volunteer management and training with over 100 volunteers.Executed a new assimilation program leading to an increase in new guest commitments.Led efforts to increase community engagement by creating partnerships with food banks, local elementary schools, homeless service organizations, and prisons.Provided personal care for members walking through significant life moments, from sickness, loss of a loved one, weddings, and funerals, to relational conflict.

Oversees Small Group Ministry at Harvest Bible Chapel Chicago.Oversaw church-wide adult ministry with 20k attendees. Managed campus with 7kattendees.Created curriculum and led leadership workshops to equip over 100 staff and 1000volunteer leaders to build a healthy, caring culture that met the organization’s goals ofservant leadership and multiplication.Implemented detailed strategic growth plan for re-structuring the volunteer managementsystem which increased communication, and accountability, and eased operations.Co-created and designed an assimilation plan for new guests that led to onboarding andgreater personal engagement—more touch points and follow through. The system led to increased operational effectiveness (30% increase in onboarding new guests) and team collaboration, developing a connection team of three to twenty people.Wrote and managed curriculum / personal studies distributed weekly to 10k+ members.Recruited and developed leaders with year-over-year growth of 50+ volunteers.Provided personal care for members walking through significant life moments, fromsickness, loss of a loved one, weddings, and funerals, to relational conflict.

Composed web content for distribution including four monthly blog posts.Co-authored nine booklets and study materials for publication selling over 100k pieces.Developed weekly blog posts distributed to more than 500k subscribers.Effectively managed response team regarding challenging inquiries and client care. Ledreply to troubleshoot customer issues with about twenty inquiries per month.