Drew Smith Email & Phone Number

Olive Branch, Mississippi, United States

Supervise, coordinate and manage a team of individuals engaged in the printing, packaging, assembly and shipment of various marketing materials and insurance-based deliverables.

Memphis Metropolitan Area

Ensure accurate and timely data entry into operating system. Understand and identify customs documentation. Transpose customs declaration information from documents into the customs entry system to allow for the build of a valid customs declaration. Verify documents received for import customs purposes are compliant and correct. Provide excellent customer service building and maintaining strong relationships both internally and externally. Ensure compliance at all times to regulations. Daily… Show more Ensure accurate and timely data entry into operating system. Understand and identify customs documentation. Transpose customs declaration information from documents into the customs entry system to allow for the build of a valid customs declaration. Verify documents received for import customs purposes are compliant and correct. Provide excellent customer service building and maintaining strong relationships both internally and externally. Ensure compliance at all times to regulations. Daily execution of workflow and department metrics. Show less

Memphis Metropolitan Area

Eliminate & analyze finished good on-hand inventory and pricing discrepancies at a multi-site local company. Act as a consultant to streamline & increase operational efficiencies in the warehouse. Assist in determining best practices in ordering processes and vendor relationship development.

Memphis, Tn

Veryable's mission is to revitalize the manufacturing and logistics sectors with a new labor model: an on-demand marketplace built on a sharing economy model for skilled blue collar labor. The “pooled labor” approach provides businesses with access to infinite, flexible capacity in real-time, allowing them to grow revenue and eliminate the cost to scale. At the same time, it gives any skilled worker continuous access to income. We are committed to transforming an antiquated and inefficient… Show more Veryable's mission is to revitalize the manufacturing and logistics sectors with a new labor model: an on-demand marketplace built on a sharing economy model for skilled blue collar labor. The “pooled labor” approach provides businesses with access to infinite, flexible capacity in real-time, allowing them to grow revenue and eliminate the cost to scale. At the same time, it gives any skilled worker continuous access to income. We are committed to transforming an antiquated and inefficient labor market into one that puts more people to work and eliminates constraints and unnecessary burdens on businesses.Built the local business development team from ground up. Connected manufacturing, distribution, and warehousing companies (operations) with 1099 independent contractors (“operators”) through an intuitive on-demand labor app. Created brand messaging, business expansion literature, IP and recruiting campaigns. Led four-person team in efforts to hit daily and weekly revenue goals. Territory included Arkansas, Mississippi, and Memphis. Managed P&L, AR and branch growth initiatives. Show less

Memphis, Tn, United States

Worked closely alongside local Memphis government officials and Miami, FL based corporate officers to establish & launch a new form of micro mobility (scooter) product to the Memphis market. Insured that the company met daily compliance & equitable initiatives set forth by the city of Memphis & local private businesses as well as achieve weekly operational revenue goals set forth by the corporate office. Solely managed, worked alongside and trained 9 full-time customer advocacy agents… Show more Worked closely alongside local Memphis government officials and Miami, FL based corporate officers to establish & launch a new form of micro mobility (scooter) product to the Memphis market. Insured that the company met daily compliance & equitable initiatives set forth by the city of Memphis & local private businesses as well as achieve weekly operational revenue goals set forth by the corporate office. Solely managed, worked alongside and trained 9 full-time customer advocacy agents (“boosters”) achieve daily goals (rebalancing deployment opportunities, customer engagement strategies, customer training and safety educational programs, scooter repair and charging of swappable batteries). Developed best practices and deployment strategies within Memphis market. Organized local warehouse and office space to reach optimal efficiency. Reached out to local nonprofit and for-profit organizations for potential partnership & sponsorship opportunities. Show less

Greater Memphis Area

Part of three person management team who managed 20+ customer service agents, service technicians and warehouse personnel who helped achieve the needs of branch’s independent sales representatives and the end users. This included making sure correct shipping, billing, order processing and machine servicing procedures were being followed. This also included assisting with system training and the management of both material inventory and machinery inventory. Worked directly with… Show more Part of three person management team who managed 20+ customer service agents, service technicians and warehouse personnel who helped achieve the needs of branch’s independent sales representatives and the end users. This included making sure correct shipping, billing, order processing and machine servicing procedures were being followed. This also included assisting with system training and the management of both material inventory and machinery inventory. Worked directly with Gallatin, TN corporate operations and sales teams in building and growing business at both local branch and national levels. Managed everyday operations and monthly budget at office and at warehouse facility (daily, weekly & monthly payables; warehouse maintenance & repair). Recruited, interviewed and trained both direct and temporary-to-hire employees in both warehouse and office. Show less

Memphis, Tennessee

Maintained raw materials and worked directly with plant manager and company president to make sure that other warehouse facilities were in adequate stock of finished goods. Placed purchase orders and maintained good relations with vendors from the worlds of logistics and distribution. Analyzed trends within the industry to determine which products to offer to customers.Assisted company accountant and company president with year-end taxes and P&L statement.Created & oversaw… Show more Maintained raw materials and worked directly with plant manager and company president to make sure that other warehouse facilities were in adequate stock of finished goods. Placed purchase orders and maintained good relations with vendors from the worlds of logistics and distribution. Analyzed trends within the industry to determine which products to offer to customers.Assisted company accountant and company president with year-end taxes and P&L statement.Created & oversaw customer service protocols which were used both at Memphis and at New York offices. Attended yearly national and regional museum trade shows and conferences to build customer awareness of company’s brand and product line. Also implemented quarterly sales trips around the Southeastern United States in attempts to increase company sales and gain information of potential customer’s needs in the areas of fine art shipping and conservation.Helped physically build up certain SKUs within company product line. Assisted New York corporate office with the design of new literature and new pricing structure of product line. Show less

New York, Ny

Developed & maintained customer relationships for Masterpak both on the phone and through email. Insured that the Masterpak third party warehouses shipped out the correct orders to the right customers and that the product was shipped out and delivered in a safe, efficient, and timely manner.

New York, Ny

Increased sales and maintained customer relations through my expertise on our products in the bedding department.As a doorman, assisted shoppers with their bags and insured that total customer care was at its highest possible level. Created and maintained weekly schedules for the rest of the crew.