Drew Smith Email & Phone Number

Rosemont, Illinois, United States

Chicago, Illinois, United States

• Conducted numerous Information Technology General Controls (ITGC) audits and Cybersecurity Assessments (CSA) to assess the effectiveness of current IT controls, systems, and security measures for financial services.
• Identified and documented potential risks and areas of best practice improvement within IT infrastructure and processes.
• Reviewed technical evidence provided by client management to assess design and operating effectiveness of current IT controls.
• Leveraged relevant regulatory guidance and control frameworks (NIST, FFIEC, GLBA, CIS) to recommend appropriate corrective actions to address security gaps.
• Presented detailed findings and recommendations during exit meetings and technical debriefs to client management.
• Created final report deliverables which outlined detailed findings and corrective actions, communicating with all levels of management to prepare draft reports for review.

Chicago, Illinois, United States

• Successfully imaged up to 10 Windows and MacOS machines for DePaul facilities and faculty a day.
• Assisted with the testing and troubleshooting of imaging software and utilities with both information security and IT infrastructure departments.
• Reviewed and revised technical documentation for computer imaging.
• Utilized ServiceNow ticketing portal to process more than 5 IT related tickets a day.
• Mentored 5 new hires on technical tasks required for the role.
• Maintained organized records of technical inventory on-site.

Chicago, Illinois, United States

• Participated in Cyber Security Assessments (CSA) and Information Technology General Controls (ITGC) engagements with Financial Services clients.
• Performed testing of client procedures using controls and provided evidence to locate security gaps and findings.
• Completed client workpapers which outlines findings and recommendations for best practices within the organizational infrastructure.
• Assisted in the drafting and completion of report deliverables which are provided to the client at the conclusion of an engagement.
• Participated and lead walkthroughs with clients, establishing rapport and strengthening documentation on workpapers.

Kenosha, Wisconsin, United States

• Analyzed records of pallet related issues using inventory management database software.
• Used troubleshooting software to locate and resolve over 20 pallet based issues per day.
• Composed emails to management documenting inventory based issues and reporting completion times for 7 waves of truck routes.
• Provided documentation of human error and mislabeled or misplaced inventory.