Drew Strong Email & Phone Number

United States

As a Cisco SMARTnet Customer Success Manager my team and I play a crucial role in driving revenue growth by effectively managing customer’s contracts. My role is pivotal in the sale process for recognizing end of life planning, as well as easing the strain of managing SMARTnet. My time is spent in front of customers recommending appropriate service.

I was a SMARTnet Inside Sales Representative at Presidio. I managed Cisco SMARTnet contracts for a wide range of customers mostly based on the West coast. I work closely with my Account Managers to provide renewal quotes well before the time of expiration as well as present our internal Portal which is a value added resource. Aside from that I organize and.

Denver, CO

I was a Dell Inside Sales Representative at ServiceSource. I managed renewals contracts, booked purchase orders, and got proactive business opportunities in the hands of customer’s with the goal of attaining the highest renewal rate possible, all while ensuring a great customer experience. I managed all of Dell’s small business accounts in Canada.

Louisville, CO

At Comstor I was a Service Renewals Specialist. I, along with our small team, managed Cisco SMARTnet contracts for all of Comstor’s global accounts. Personally, I managed a $20M contract for Proctor and Gamble, kept their customer portal up to date, and had weekly meetings with their end users. During my time there I had the opportunity to assist in.

Denver, CO

I was initially hired by GTRI as a Service Support Associate but was quickly promoted to the Specialist role in less than a year. My core activities in these roles included providing client engagement efforts to large service maintenance accounts, achieving renewal rates, and exceeding goals for my assigned territory (the Department of Defense). I also.

When I joined the Stevinson team, I was hired as a porter. Within six months I had taken over the supervisor role of the porter team. I ensured quality work was completed by our team for each and every customer, as well as enhanced team building within the group. We consisted of seven people with five different nationalities.

Ba, Percussion Performance

Education record

High School