Drew Tillman Email & Phone Number

Macon, Georgia, United States

Lead teams to design and code in-house programs to monitor and organize work assignments throughout the company.Conduct interviews with end-users to acquire feedback and responses to software applications.Design and maintain inventory and label system to track product.Track and maintain radios used in production activities. Developed and wrote a software application to track issued radios and spare parts.Research and accumulate project data for the IT department.Prepare and publish systems and software documentation for developers and users.Support end-users in daily tasks and maintenance of hardware and software.

Greater New York City Area

Scheduled and monitored tasks. Designed and maintained detailed records for each project to ensure the completion of all project components on time and within budget.Managed department operations on a day-to-day basis. Oversaw the development and distribution of department work orders.Standardized archival procedures to prevent the inclusion of unnecessary information.Coordinated with other departments to guarantee media was properly organized and storedMaintained configuration control logs for assets stored in the vault. Organized the vault to ensure the storage of related materials in proximity to similar assets.Complied with security protocols to promote the protection of assets.

Greater New York City Area

Served as the Assistant Department Manager and was tasked to guarantee compliance with MPAA security guidelines for data/media handling and storage.Verified receipt of data for processing. Loaded data/media on shared network drives. Prepared client deliverables and internal archives at projects completion and transfer them to clients.Guaranteed the archiving and delivery of client materials in 24-hours. Designed bash scripts to automate the archival process.Converted ticket requests to JIRA to avoid dependence on email and phone call records.Interacted closely with project managers to maintain project files to guarantee consistent completion of all work orders.