Drew Caruso Email & Phone Number

Quincy, Massachusetts, United States

• Partnering with regional channel managers and telecom agents to provide customized solutions for clients, ranging from voice, data, and managed services to cloud and security products.

Quincy, Massachusetts, United States

• Managed a variety of enterprise accounts overseeing all day-to-day telecommunications activities including facilitation of new installs, repairs, adds/changes, and billing inquiries.

Quincy, Massachusetts, United States

Massachusetts, United States

• Managed warehouse in Dorchester, MA, including routine building tours and managing deliveries.• Worked at both Hingham and Quincy locations which were 300,000 and 320,000 square feet respectively with about 3,700 total employees between buildings. • Monitored all security cameras and fire, building and alarm systems and completed routine tours of the building while scanning checkpoints using exacqVision software.• Verified credentials and issued passes before allowing access to property using Everbridge and C-Cure software. Made ID badges for associates.• Maintained safety and control of building.

Brockton, Massachusetts, United States

• Grouped and routed 100+ deliveries per day according to designated areas in MA towns Braintree, Weymouth, Brockton, and Rockland while maintaining efficient delivery times using Mobile Delivery UPS Software.• Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.