 Connect families, students and adults with local (or virtual) tutors by providing a customized recruitment search based upon the specific subject/course/class, schedule compatibility, client priorities, preferences and deal breakers. Act as a full-service Account Executive for inside sales engagements that require coordination, scheduling, customer service, administration and order fulfillment. Consistently maintain a Top 10 sales producer status, while working within a fast-paced, team-oriented, enthusiastic, high-energy, nationwide virtual work culture.

 Support and facilitate the monthly sales promotions and marketing plan along with promoting and selling club memberships to corporations and individuals. Conduct guest tours and provide membership information to prospective members. Achieve a minimum number of daily contacts must be achieved along with a minimum number of daily appointments. Assist with club activities/programs to support current memberships and promotes new membership sales. Demonstrate an understanding of product knowledge including general exercise knowledge & equipment/programming availability. Develop & maintain a prospect lead generation system for corporate & individual members by telemarketing, outside cold calling, club guest passes, walk-ins & member referrals while maintaining a prospect lead follow-up system. Utilize standardized sales techniques including greeting, interest, money, decision, presentation, closing & post sales skills. Proven track record in meeting or exceeding monthly personal and team budgeted goal, in units and/or revenue. Corporate Clients: Midtown Urology, CDC, Children’s Healthcare, Emory University, Gables Properties, ATTA, Suntrust, WAGA-TV Fox 5, Mexican Consulate, Whole Foods.

 Responsible for assisting in the management of the membership sales department of the club. Support and facilitate the monthly sales promotions and marketing plan along with promoting and selling club memberships to corporations and individuals. Conduct guest tours and provide membership information to prospective members. Achieve a minimum number of daily contacts must be achieved along with a minimum number of daily appointments. Assist with club activities/programs to support current memberships and promotes new membership sales. Demonstrate an understanding of product knowledge including general exercise knowledge & equipment/programming availability. Develop & maintain a prospect lead generation system for corporate & individual members by telemarketing, outside cold calling, club guest passes, walk-ins & member referrals while maintaining a prospect lead follow-up system. Utilize standardized sales techniques including greeting, interest, money, decision, presentation, closing & post sales skills. Proven track record in meeting or exceeding monthly personal and team budgeted goal, in units and/or revenue.

 Initiated and implemented quality improvement activities as appropriate to raise the performance of the company’s product lines. Educated and trained employees as to their impact in the quality management system. Developed, implemented, managed and integrated a QMS for the Contact Center, specifically through the IVR phone system, ININ. Served as the primary quality control resource for problem identification, resolution and continuous improvement. Designed, implemented and documented procedures for consistent and accurate information as it relates to the rules and guidelines of travel packages, especially via the online booking process. Established and implemented metrics for monitoring effectiveness of procedures and enabled agents and managers to make sound product quality decisions, especially for the newest destination, Cuba. Performed root-cause analysis and other problem solving activities to identify effective corrective actions and process improvements. Established collection and analysis systems of statistical data that affected the improvement of product quality, by providing ongoing professional customer service, leadership management and salesmanship mentoring and development.

• Prospect and sell memberships• Assists General Manager in developing and delivering marketing plan• Develop and deliver corporate membership campaigns • Deliver effective programs to minimize attrition• Promotes active member wellness programs, personal training, Pilates, etc.• Assists in maintaining cleanliness and orderliness of club facilities.• Provide excellent customer service in corporate and facility environment• Performs various other duties and assignments as necessary or required.• Markets the club internally and externally to existing and new corporate contacts. • Meeting with prospective members, providing them with the necessary information about the club while maintaining high standards of professional.• Manages budget set forth by General Manager

 Fulfill Atlanta apartment seekers’ leasing needs by offering targeted and valuable rental options based upon budget, location and features and amenities, while conducting financial/background screening to identify the best-fitting housing solutions. Qualify sales leads generated by walk-in traffic, incoming phone inquiries, website/internet customers, and leasing agent and customer referrals. Provide customized apartment packages through the creation of online apartment portfolios or in-person apartment search consultations consisting of rates, availability, floor plans, facilities, services, move-in specials, maps and other pertinent details. Guide the customer through the entire leasing procedure until moved in. Market to management companies, their properties, leasing offices and agents. Prepare invoicing and billing reports after placing customers in new home.

 Sourced and pitched industry competitor’s candidates for current job orders. Canvassed and networked agencies and corporations for temp, freelance, permanent and/or project work orders. Negotiated staffing contracts, search fees and working terms with clients. Screened, qualified and profiled potential candidates for current clients’ job orders. Conducted reference checks, negotiated salaries and secured employment offers for the advertising, marketing and public relations industries in the Southeast. Reviewed and critiqued resumes; assessed creative portfolios in print, broadcast and interactive media. Wrote and compiled Candidate Sourcing Training Manual

 Managed, supervised and trained team of interns and junior recruiters. Wrote, produced and executed mass marketing campaigns to prospective clients and candidates. Sourced industry competitor’s candidates for current job orders. Negotiated staffing contracts, search fees and working terms with clients. Screened, qualified and profiled potential candidates for current clients’ job orders. Conducted reference checks, negotiated salaries and secured employment offers for the advertising, marketing and public relations industries.  Reviewed and critiqued resumes; assessed creative portfolios in print, broadcast and interactive media. Researched and analyzed weekly web traffic reports. Wrote and edited web content, including employment trends, guest columns and industry news.