Andre Wilson Email and Phone Number
In addition to my work experience at Gap Inc where I have learned teamwork, leadership, problem solving, customer service and various other skills; I have graduated from Sheridan College with my diploma in Information Technology Support Services. There, I have built a strong technical background which has provided me with skills and knowledge in: - Familiarity with Windows and Linux operating systems (Windows 7, Vista, 8, 8.1, 10, Ubuntu)- Web design using HTML and HTML5 through Web Expression- VB. net programming using Visual Basics- Computer hardware troubleshooting and maintenance of windows machines- Data communications and networking (LAN, WAN, WLAN, VLAN TCP/IP, routers, switches)- Call tracking and help desk management using Peoplesoft, customer service skills- Database management using MySQL and MS Access- Window system administration using Windows Server 2012. Built domains where I installed and used roles such as: Active Directory Domain Server (AD DS), Domain Name Server (DNS), Domain (DCHP), Group Policy Object (GPO), File Transfer Protocol (FTP)- Building and maintaining virtual machines using VMware- Computer and network security- IT project management- Information Technology Infrastructure Library (ITIL)- Mobile support using BlackBerry Enterprise Server- Documenting step-by-step procedures for hardware/software installations and solutions for later useWith a never ending interest in technology, I plan to start my career in the IT field.
Gap Inc.
View- Website:
- gapinc.com
- Employees:
- 59139
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Operations SupervisorGap Inc. Aug 2020 - Present- Overlook and prioritize PIV driving needs to all departments of the facility by providing support where needed to ensure daily shipping targets are met.- Plan and coordinate with other operations supervisors and managers to accomplish and exceed daily goals.
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Vas Process Coordinator | Floor FacilitatorGap Inc. May 2019 - Aug 2020Retained responsibilities of Floor Facilitator but also took on a full-time role as VAS Process Coordinator.- Team lead role that coordinates small to large teams to accomplish set goals and complete projects related to Value Added Services.- Complete a range of tasks to support processes as defined by management.- Attended weekly conference calls with other DC’s to discuss progress, priorities and any callouts inventory related.- Ensure labor hours were accounted for and properly tracked in tracking logs.- supervise and provide procedural guidance to associates assigned to help correct retail and online inventory discrepancies. Also, would effectively interact with peers in work area to ensure collaboration in process improvements and cost reductions.
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Floor Facilitator | Transportation Process Coordinator (Back-Up) | Merchandise HandlerGap Inc. Mar 2018 - Aug 2020Retained responsibilities of Merchandise Handler and Back-Up Transportation Process Coordinator but also took on an additional role as being a Floor Facilitator.- Train new associates 1 on 1 or in small groups on various job functions throughout the facility. - Monitor and observe associates in training while giving feedback on how to improve and maintain company productivity and safety standards.- Provide motivation and guidance in areas that need improvement and acknowledge and encourage when an associate exceeds expectations.- Always making myself available outside of regular training to answer questions of concern regarding the work at hand.
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Transportation Process Coordinator (Back-Up) | Merchandise HandlerGap Inc. Jul 2017 - Aug 2019Retained responsibilities of Merchandise Handler but also took on an additional role as being a Back-up Transportation Process Coordinator. - Communicate accurately and timely information to business partners in clear, concise, and professional manner.- Produce and distribute daily yard report for internal and external business partners.- Performed daily transportation operational processes in compliance with standard operating procedures.- Recognize and call-out potential problems and situations and report information.- Meet and exceed customer, technical, operational performances and quality standards.- Record transaction documentation.- scheduled and received inbound loads for the campus- Manage trailer movement in trailer yard as well as to/from campus with yard management system.- Maintain and update campus dispatch guides and load information within logs and spreadsheets.- Generate bill of lading and send load information through EDI to 3PL providers.- Verify all trailers are loaded correctly to the right providers with the right product.
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Merchandise HandlerGap Inc. Jun 2013 - May 2019- Operated Raymond Reach, Order Picker, Walkie and Double Walkie as required based on company needs and requirements. Also a PIV battery changer for all 4 machines.- Performed reticketing, stocking, inbound, shipping, picking, packing, counting, housekeeping and safety functions- Order Filler – Located merchandise based on system and accurately completed order and send to shipping- Understand team objectives and service requirements within assigned work area by listening and asking appropriate questions to identify basic customer needs and seeks clarification.- Collaborate with team members in support of continuous improvements.- Resolve routine questions and problems- Operate in safe and efficient manner by following Safety Guidelines
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Information Technology Technical SupportSheridan College Mar 2016 - Aug 20161430 Trafalgar Rd, Oakville Can- Cleaned and reimaged MacBook machines for reuse for students.- Maintained a sign-in/sign-out track sheet of mobile devices.- Traveled between the 3 Sheridan campuses to setup desktop workstations for new professors and entire classroom computer labs.- Assisted in software deployment to classroom computer labs using Windows Server 2012.- Assisted in resolving tickets related to technical issues such as installing software and drivers for devices.
Andre Wilson Education Details
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Information Technology
Frequently Asked Questions about Andre Wilson
What company does Andre Wilson work for?
Andre Wilson works for Gap Inc.
What is Andre Wilson's role at the current company?
Andre Wilson's current role is Operations Supervisor at Gap Inc..
What schools did Andre Wilson attend?
Andre Wilson attended Sheridan College.
Who are Andre Wilson's colleagues?
Andre Wilson's colleagues are Angie Lam, Suprakash Mondal, Mj (Myoung Joo) Chun, Ana Monteys, Melissa Smith, Patty Armstrong, Any Reyes.
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Andre Wilson
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