Drew Martel Email & Phone Number

Iowa City-Cedar Rapids Area

Accreditation and Compliance: Conducted comprehensive accreditation surveys across the U.S. and Canada, ensuring Crisis Centers meet and exceed standards set by the National Suicide Prevention Lifeline and AAS. Enhanced service quality and compliance across North America.Policy and Procedure Evaluation: Reviewed and provided expert recommendations on organizational policies, procedures, budgeting, and staffing to ensure operational excellence and adherence to national suicide prevention standards.Consultation and Remediation: Delivered targeted remediation recommendations and consulted on national standards, empowering crisis centers to achieve and maintain accreditation and foster continuous service improvement.Professional Development: Actively contributed to the development of the 14th Edition of the AAS Accreditation Manual for Crisis Centers, advancing industry standards in crisis intervention.

Client Care and Assessment: Conduct thorough assessments and develop personalized treatment plans for teens and adults, addressing unique needs and promoting mental wellness.Evidence-Based Therapy: Utilize Cognitive Behavioral Therapy (CBT) and Acceptance and Commitment Therapy (ACT) to help clients overcome challenges and achieve mental health goals.Client Outcomes and Success: Monitor and adapt treatment plans to maximize client outcomes, significantly improving quality of life and mental health resilience.Collaborative Care: Work closely with a network of mental health professionals to provide comprehensive, holistic care, enhancing overall patient wellbeing.

Leadership and Oversight: Led a team of over 50 professionals across various service platforms, ensuring high-quality crisis intervention and mental health services. Extended leadership to major programs like the 988 Lifeline and Your Life Iowa crisis lines.Program Development and Accreditation: Played a key role in the development and accreditation of crisis services, markedly enhancing service quality and meeting national standards.Training and Capacity Building: Developed and facilitated advanced training programs in crisis intervention and suicide prevention, significantly boosting staff competencies and organizational capacity.Recognition and Impact: Member of team that Earned the 2021 American Association of Suicidology “Mobile Crisis Outreach Award” for exceptional community service in crisis intervention and suicide prevention.