Dave Richards Email & Phone Number

Woodinville, Washington, United States

Value added Solution Provider

Seattle, WA

Drive, innovate, and implement multiple supply chain programs to upgrade legacy S&OP Planning systems and enable future vision for optimization of labor and capacity plans for North America fulfillment; ~ Create BI tools to identify opportunities for cost reductions, system efficiencies, and improvement of customer promise for delivery. ~ Agile Software.

Woodinville, WA

Bellevue, WA

• Delivered expert program development and management of Forward & Reverse Logistic processes, Managed cross-functional teams, consultants, 3PL’s, and vendors to attain company objectives, and drive continuous.
• Developed national Reverse Logistics and MRO processes; decreasing RMA warehouse count and inventory volume by more than 80% over 2 yrs, driving efficiency to 99.8% accuracy on 30K parts worth $72M in inventory.
• Led creation of a Fault Code System resulting in reduction of repair expenses by over $3M, improved on-air SLAs
• Improved national cellular on-air time by solving challenges in equipment flow out to network cell site builds.
• Led development and sustained national programs for Asset Disposition, Network Spares; resulting in reduced inventory, decreased in-transit time of equipment, improved on-air KPI’s, recapture of asset value to network.
• Created and managed comprehensive BI tools to track national installed assets, in-transit equipment tracking, and forecast demand for tower site equipment, with reporting to Executives and process execution managers.

Redmond, WA

• Performed product launch and marketing activities of MS Office\SharePoint and SAP integrated solutions. Established a rhythm of the business with new processes, development of marketing collateral, budget management.
• Business Manager for $1.4M in marketing funds, providing tracking, reporting and consulting on marketing activities, enabling campaign effectiveness.
• Drove product awareness to enterprise audience with print and online marketing collateral, and SEO strategy.
• Managed national training events, increasing product awareness and partner opportunities.
• Enabled Partner Readiness to expand Office\SAP integration business; created marketing programs & collateral

Kirkland, WA

• Built residential real estate business from the ground up specializing in the sale of residential homes in the greater Seattle area, with a focus on finding homes for clients with a best personal fit - rather than.
• Marketing campaigns led to strong lead generation; built rapport and loyalty supporting people facing chaotic and stressful life changes, leading them through successful transitions.
• Developed and shared best practices for start-up success while mentoring others, quickly became assistant to the Owner and taught contract and business start-up classes. Gained strong background in investment.

Redmond, WA

• Developed and executed marketing activities for MS Office, Led partner campaigns enabling development of solutions. Demonstrated ability to create and execute a national marketing program, develop enterprise customer.
• Developed, managed and executed $1.3M marketing plan, promoting $56M in product sales across MS Office Desktop product lines in US market, contributing to a 130% increase medium enterprise sales.
• Drove product awareness and significantly increased sales of Microsoft Office products throughout the distribution channel in conjunction with channel partner efforts, traveled nationally to promote product launch and.
• Led 11-person cross-functional Go-to-Market campaign; completed marketing deliverables to foster partner effectiveness, enabled Partner solution sales with a campaign for medium business.

Redmond, WA

• Lead Manager for the creation and launch of all Office Retail boxed products, Project Manager for the Office Product launch and sustaining projects, managed the Office marketing budget of $9.6M, creation of packaging.
• Performed development and deployment of marketing collateral, writing copy and guiding vendor creative packaging production for all Office Retail boxed products, and created revenue stream for headset attach sales.
• Promoted awareness, readied partners, and drove launch preparation for Office Products; directed multiple creative vendors in the creation and distribution of marketing sales guides, partner kits, and web resources.
• Guided creation of technical work (competitive whitepapers, web documents, customer demos, trade show events, and seminars), supporting the value proposition and launch of Microsoft Office products.
• Presented product demonstrations and business briefings to customers and partners throughout US and at MS Executive Briefing Center to promote awareness and sales of Microsoft Products. Facilitated focus groups.

Redmond, WA

• Determined production schedules and managed supply chain inventory of all retail packaged production for desktop and hardware SKUs. Managed outsourced production schedules, retail fulfillment plans, advised optimal.
• Improved inventory control and order fill by focusing on developing and implementing new tools and processes.
• Decreased WIP inventory, improved response to retail demand changes, reduced inventory carry cost.

Redmond, WA

• Managed routine and ad-hoc analyses for executive management on all aspects of sales/marketing in $5B video industry; primary consultant to Executive VP of Marketing and PR team. Created and managed an innovative BI.
• Developed Sales & Marketing Intelligence with compiled syndicated and retailer sales data projecting all video industry market shares and competitive trends. Developed routine and ad-hoc Executive business modeling.
• Performed routine Executive briefing and consulting for 14 executives fostering cross-collaboration. Improved retail sales by providing strategies, advising on promotions, product launches, and supply chain flows.
• Saved $450K+ in marketing expenses by analyzing and tailoring campaign spend to optimize performance.
• Advised Retailers on best product mixes, seasonal merchandising, attach sale products, optimizing sell through.

Redmond, WA

• Planned and scheduled remanufacture of product returned from U.S. retail market. Managed reverse logistics, materials management, remanufacture line scheduling and rework:
• Kaizen and Kanban processes, collaborating with Quality Assurance and Engineering to meet specifications, improved inventory control and order fill by focusing on developing and implementing new tools and processes.
• Forecasted finished good returns and remanufacturing material demand within 3% accuracy over 2 years, driving daily and seasonal product rate plans
• Reduced variations in performance and production, reducing defects, improved cycle times, and improved processes to reduce waste.