- Manage and monitor server backups (Veeam, Datto Backup, Shadow Protect).- Maintain Office 365 backup (Spanning Backup, Datto SaaS Protection).- Handle server and file restore requests.- Conduct server management and monthly server health checks.- Perform MS Windows Servers Patching- Troubleshoot backup issues and escalate to L3 support when necessary.- Maintain MS Entra Conditional Access Policies.- Manage 3rd Party Application Patching (Chocolatey).- Monitor Sophos Server Protection and Sophos Endpoint for workstation (Sophos Central).

- Handled escalated tickets from 1st level - DCV.- Performed upgrades on customer environments/devices.- Troubleshoot issues on customer's DCV environmentsProjects During This Period: a) Worked on the HyperFlex 4.0 and Nexus 9300 Implementation project at PT. Vale Indonesia. Tasks included: • Implementing Nexus 9300 (configuring VPC and Layer 2 VLANs) and • Deploy HyperFlex 4.0 (configuring Fabric Interconnect, creating new VMware clusters)• Migrating virtual machines from old cluster to new HyperFlex clusterb) Deployed Veeam Backup solutions c) Deployed VAMT d) Conducted server upgradese) SAN storage upgrades f) SAN switch upgrades g) Deployed new VMware Cluster and deployed a new vCenter Server Appliance

Position Held : 1st Level Data Center and Virtualization (DCV) EngineerDetail tasks assign in project :• Perform 1st level analyze and solve DCV case from customer• Perform Preventive Maintenance on customer devices• Perform upgrade on customer devices such as HP Products, HPE Simplivity, EMC Data Domain, Cisco UCS Servers, EMC Networker, EMC VNX