System Engineer Rmm (Remote Monitoring And Management)
Current- Manage and monitor server backups (Veeam, Datto Backup, Shadow Protect).- Maintain Office 365 backup (Spanning Backup, Datto SaaS Protection).- Handle server and file restore requests.- Conduct server management and monthly server health checks.- Perform MS Windows Servers Patching- Troubleshoot backup issues and escalate to L3 support when necessary.- Maintain MS Entra Conditional Access Policies.- Manage 3rd Party Application Patching (Chocolatey).- Monitor Sophos Server Protection and Sophos Endpoint for workstation (Sophos Central).